Skip to:
Search Results
|
Bottom
|
Search Facets
|
Content
Log In
|
My Account
|
My Lists
|
|
Remember to clear the cache and close the browser window.
Search Limit
Everything
Asset Search
Library Search
Rooms Restriction Values
All Fields
Title
Author
Keyword in Author headings
Subject
Keyword in Subject headings
ISBN
13
Search Field
All Fields
Target Value
Limit Value
Restriction Value
Search For:
Advanced Search
Limit Search Results
Author
Include
Exclude
Lunsford, Seleste E.
(4)
Marone , Mark D.
(4)
Bund, Barbara E.
(3)
Kumar, V.
(3)
Mcgrath, Rita Gunther
(3)
Peppers, Don
(3)
Seth , Rakesh
(3)
Stauss, Bernd
(3)
Bergeron, Bryan
(2)
Brogan, Chris
(2)
Brown, Stanley A.
(2)
Donoghue, Karen
(2)
Fleming, John H.
(2)
Fornell, Claes
(2)
Fox, Jeffrey J.
(2)
Jacka, J. Mike
(2)
Page, Rick
(2)
Rogers, Martha
(2)
Schragis, Steven
(2)
Seth , Kirti
(2)
Adamson, Brent, author
(1)
Agarwal, James
(1)
Alderman, Jerry D.
(1)
Anderson, Kristin
(1)
Anton, Dr. Jon
(1)
Barger, Christopher.
(1)
Benioff, Marc R. 1964-
(1)
Berson, Alex
(1)
Bhaiya, Rajya Vardhan
(1)
Bleeke, Nancy Noel
(1)
Bligh, Philip
(1)
Bliss, Jeanne
(1)
Blomqvist, Ralfs
(1)
Boatwright, Peter.
(1)
Boutilier, Robert, 1950-
(1)
Butcher, Andy
(1)
Cagan, Jonathan, 1961-
(1)
Calhoun, David
(1)
Canhoto, Ana Isabel.
(1)
Carroll, Becky, 1966-
(1)
Champy, James
(1)
Chase, Richard B.
(1)
Cook, Sarah
(1)
Cunningham, Patricia M.
(1)
Customer relations.
(1)
Dahl, Johan
(1)
Dasu, Sriram
(1)
Davis , Mark M.
(1)
Day, George S.
(1)
Dibeehi, Qaalfa
(1)
Diefendorff, James
(1)
Dixon, Matthew, 1972- author
(1)
Donnolo, Mark
(1)
Drummond, Helga
(1)
Faulkner, Mike
(1)
Fleisher, Joe and Read Brendan
(1)
Fogli , Lawrence
(1)
Fox, Jeffrey J. 1945-
(1)
Frei, Frances
(1)
Frishman, Rick
(1)
Gallo , Carmine
(1)
Godin, Seth
(1)
Gordon, Ian, 1952 June 19-
(1)
Grandey, Alicia
(1)
Greenberg, Paul
(1)
Greenbery, Paul
(1)
Gulycz, Moosha
(1)
Gupta, Sunil
(1)
Gustafsson, Anders, 1964-
(1)
Haeger, Tomas
(1)
Halloran, Tim, 1969-
(1)
Havens, John C.
(1)
Hildebrand, Volker
(1)
Holtz, Shel
(1)
Horovitz, Jacques
(1)
Iyer, Vinay
(1)
Johnson, H. Thomas
(1)
Johnson, Michael D. (Michael David)
(1)
K Malhotra, Naresh
(1)
Kao, Liz
(1)
Kash, Rick
(1)
Keiningham, Timothy L.
(1)
Kerpen, Dave.
(1)
Kerr, Carol
(1)
Korn, Kim. C.
(1)
Lee, William G.
(1)
Lehtinen, Jarmo R.
(1)
Macey, Jonathan R., author
(1)
Mangia ,Karen
(1)
Marone, Mark D
(1)
Maxine Teo
(1)
Metz, Adam
(1)
Michelli, Joseph A., 1960- author
(1)
Midgley, Ben
(1)
Moorman, Christine
(1)
Morriss, Anne
(1)
Nguyen,Bang Xuân; Simkin,Lyndon; Canhoto, Ana Isabel
(1)
Nor Hapiza Mohd Ariffin
(1)
Nykamp, Melinda
(1)
Paharia, Rajat
(1)
Parker, James F. (James Francis) 1947-
(1)
Peel, Jeffrey
(1)
Petouhoff, Dr. Natalie L.
(1)
Pigues, D. Keith
(1)
Pine, B. Joseph.
(1)
Porter, Micheal E.
(1)
Pulizzi, Joe
(1)
Rai, Alok Kumar, author.
(1)
Reese, Sam
(1)
Reinartz, Werner J.
(1)
Rickenbacher, Colleen A.
(1)
Rupp, Deborah E., 1975-
(1)
Ryals, Lynette
(1)
Scannell, Edward E.
(1)
Seth, Kirti.
(1)
Seybold, Patricia B.
(1)
Shaw, Colin
(1)
Sheth, Jagdish N.
(1)
Simkin, Lyndon
(1)
Sinay, Damian
(1)
Sisodia, Rajendra
(1)
Soudagar, Reza
(1)
Speare, Nick
(1)
Spenner, Pat, author
(1)
Stanton, Anne A.
(1)
Stone , Merlin
(1)
Stone, Merlin
(1)
Storhacla, Kaj
(1)
Strong, Colin (Business writer)
(1)
Taber, David., 1956-
(1)
Tocquigny, Rick, 1955-
(1)
Toman, Nick, author
(1)
Turk, Douglas
(1)
VanDuinkerken, Wyoma
(1)
Walden, Steven.
(1)
Wilson, Kevin
(1)
Wolenik, Marc J.
(1)
Wong, Tom
(1)
More
View All
Fewer
Collapse All
Format
Include
Exclude
Books
(122)
Language
Include
Exclude
English
(90)
Malay
(1)
Library
Include
Exclude
Perpustakaan Jabatan
Perpustakaan Kuala Lumpur
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
Perpustakaan Lembah Pantai
Perpustakaan Medan Idaman
Pustaka KL @ Keramat
Pustaka KL @ PPR Pinggiran Bukit Jalil
More
View All
Fewer
Collapse All
Shelf Location
Include
Exclude
Damaged
In Process
Management and Economic
Open shelf
Reference
Publication Date
Include
Exclude
-
2006
(17)
2002
(15)
2005
(15)
2012
(10)
2013
(9)
2010
(8)
2004
(7)
2009
(6)
2008
(5)
2011
(5)
2000
(4)
2001
(4)
2007
(4)
2015
(4)
2003
(3)
2014
(3)
1992
(2)
2016
(2)
2021
(2)
2019
(1)
2020
(1)
More
View All
Fewer
Collapse All
Subject
Include
Exclude
Customer relations
(28)
Customer relations -- Management
(25)
Customer relations - Management
(18)
Customer relations.
(15)
Sales management
(11)
Consumer satisfaction
(8)
Selling
(8)
Management and Business Studies
(7)
Relationship marketing
(6)
Communication in marketing
(5)
Customer services
(4)
Business communication
(3)
Consumer complaints
(3)
Customer loyalty.
(3)
Customer relations -- Management.
(3)
Customer relations -- United States
(3)
Customer relations management
(3)
Customer satisfaction
(3)
Product management.
(3)
Reengineering (Management)
(3)
Relationship marketing.
(3)
Sales management.
(3)
Selling.
(3)
Strategic planning -- Handbooks, manuals, etc
(3)
Sucess in business
(3)
Branding (Marketing)
(2)
Consumer behavior.
(2)
Consumer satisfaction.
(2)
Consumers' preferences
(2)
Corporate culture.
(2)
Customer relations -- Management
(2)
Customer relations -- Management.
(2)
Customer relations - Management - Data processing
(2)
Customer relations -- Management -- Handbooks, manual, etc.
(2)
Customer services - Management
(2)
Customer services -- Management
(2)
Customer services.
(2)
Customer's preferences
(2)
Customers relations -- management
(2)
Database marketing
(2)
Diversity in the workplace -- Management
(2)
Electronic commerce
(2)
Industrial management
(2)
Information technology -- management
(2)
Internet marketing
(2)
Interpersonal communication
(2)
Interpersonal realations
(2)
Management
(2)
Management information systems
(2)
Management information systems.
(2)
Marketing
(2)
Marketing -- Management.
(2)
New products.
(2)
Sale management
(2)
Sales management -- United States
(2)
Sales personnel -- Training of.
(2)
Selling -- United States
(2)
Service industries - Management
(2)
Social media -- Economic aspects.
(2)
Strategic planning
(2)
Success in business -- United States
(2)
Total quality management
(2)
Airlines -- United States -- Management
(1)
Big data
(1)
Brand Loyalty
(1)
Brand name products - Marketing - Management
(1)
Business communication -- blogs
(1)
Business communication-Computer networks
(1)
Business enterprises -- Computer networks.
(1)
Business networks
(1)
Communication in management
(1)
Creative ability in business.
(1)
Customer Reations management
(1)
Customer relation - Management
(1)
Customer relations -- Management -- Data processing.
(1)
Customer relations -- Management.
(1)
Customer relations -- United States
(1)
Customer relations - Data processing
(1)
Customer relations -- Management
(1)
Customer relations -- Data processing
(1)
Customer relations -- Management -- Case studies
(1)
Customer relations -- Management -- Computer programs
(1)
Customer relations -- Management -- Handbooks, manual,
(1)
Customer relations Management
(1)
Customer service - Management
(1)
Customer service -- Management
(1)
Customer service.
(1)
Customer services - Technological innovations
(1)
Customer services -- Management
(1)
Customer services -- United States
(1)
Customers ralations - Management
(1)
Customers relations
(1)
Customers relations - Great Britain
(1)
Customers relations - Great Britain - Case Studies
(1)
Customers relations - Management
(1)
Customers services
(1)
Data interguation (Computer science)
(1)
Data mining
(1)
Data warehousing
(1)
Digital media -- Management
(1)
Employees - Attitudes
(1)
Executives -- Case studies
(1)
Financial institutions -- Customer services -- United States
(1)
Financial institutions -- Law and legislation -- United States
(1)
Financial institutions -- Public relations -- United States
(1)
Government publications -- Malaysia
(1)
Industrial management - Data processing
(1)
Integrity.
(1)
Interactive marketing
(1)
Internet advertising
(1)
Internet marketing -- management
(1)
Internet marketing.
(1)
Interpersonal relations
(1)
Interpersonal relations.
(1)
Issues management
(1)
Leadership
(1)
Leadership.
(1)
Library personnel management.
(1)
Location-based services.
(1)
Management -- Social aspects.
(1)
Management games
(1)
Marketing -- Management.
(1)
Marketing - Data processing
(1)
Marketing - Research
(1)
Marketing research
(1)
Microsoft CRM
(1)
Nonverbal communication in the workplace.
(1)
Online social networks -- Economic aspects.
(1)
Online social networks.
(1)
Organizational behavior.
(1)
Organizational change
(1)
Organizational effectiveness
(1)
Organizational effectiveness.
(1)
Procter & Gamble Company -- Management
(1)
Profit
(1)
Psychology, Industrial.
(1)
Public relations.
(1)
Public services (Libraries)
(1)
Reputation -- United States
(1)
Sales force.com (Firm)
(1)
Sales management -- United States
(1)
Salesforce ( Online service)
(1)
Selling -- United States
(1)
Service Industries - Technological Innovations - Management
(1)
Social media
(1)
Social media -- Computer network resources
(1)
Social media -- Economic aspects.
(1)
Social media -- Marketing.
(1)
Social networks
(1)
Social responsibility of business.
(1)
Southwest Airlines Co. -- Management
(1)
Starbucks Coffee Company -- Management
(1)
Succes in business
(1)
Success in business
(1)
Success in business -- United States.
(1)
Success in business.
(1)
Target marketing
(1)
Technological innovations -- Management
(1)
Technological innovations -- Management.
(1)
Total quality management - Data processing
(1)
Value analysis (Cost control)
(1)
Values.
(1)
More
View All
Fewer
Collapse All
false
{sortLabel}
{alphabetical}
{relevance}
{include}
{exclude}
{facetName}
{results}
{displayName}
{count}
{error}
Select an Action
Place Hold(s)
Add to My Lists
Email
122 Results Found
1
Sort By:
Relevance (Default)
Publication Date (Ascending)
Publication Date (Descending)
Title
Author
00
PKL
Select a list
Temporary List
Make this your default list.
The following items were successfully added.
There was an error while adding the following items. Please try again.
One or more items could not be added because you are not logged in.
Relevance regained: From top-down control to bottom-up empowerment
Relevance regained: From top-down control to bottom-up empowerment
Johnson, H. Thomas
1992
ISBN
9780029165553
Excerpt:
Customer relations - Data processing
Relevance:
0.0000
Available:
The quality movement: What total quality management is really all about!
The quality movement: What total quality management is really all about!
Drummond, Helga
1992
ISBN
9780749407537
Excerpt:
Customer relations
Relevance:
0.0000
Available:
Select an Action
Place Hold(s)
Add to My Lists
Email
1
Go to:
Search Results
|
Search Facets
|
Top of Page
