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000PKL

Hayes, Bob E., 1963-

1998

ISBN

9780873893626

Excerpt:

Measuring customer satisfaction : survey design, use, and statistical analysis methods / Hayes, Bob

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0.0000

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Bobko, Philip

1995

ISBN

9780070062238

Excerpt:

Psychological, industrial - Statistical methods

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0.0000

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Brightman, Harvey. Schneider, Howard C., 1941-

1992

ISBN

9780534985295

Excerpt:

Problem solving - Statistical methods

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