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Cover image for The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first

Thompson, Harvey

2000

Perpustakaan Kuala Lumpur

ISBN

9780071352109

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Customer relationship management

2000

ISBN

9780471644095

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1.0000

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1,001 ways to keep customers coming back

Greiner, Donna Kinni, Theodore B,

1999

ISBN

9780761520290

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Delivering customers service : how to win a competitive edge through managing customer relationships successfully

Payne, Shelia

1999

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9780717297405

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The quality movement: What total quality management is really all about!

Drummond, Helga

1992

ISBN

9780749407537

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Relationship selling : the key to getting and keeping customers

Cathcart, Jim

1990

Perpustakaan Jabatan

ISBN

9789833246052

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1.0000

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Unleashing excellence : the complete guide to ultimate customer service

Snow, Dennis

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781932021066

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Selling edge

Levokove, Micheal

ISBN

9789831363577

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