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Cover image for Assessing service quality : satisfying the expectations of library customers
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter. Altman, Ellen
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910214
Excerpt: 
Assessing service quality : satisfying the expectations of library customers / Hernon, Peter.
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Cover image for Designing space for children and teens in libraries and public places
Designing space for children and teens in libraries and public places
Feinberg, Sandra, 1946- Keller, James R. (James Robert), 1959-
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910207
Excerpt: 
Library buildings -- United States -- Design and construction.
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Cover image for Hiring, training, and supervising library shelvers
Hiring, training, and supervising library shelvers
Tunstall, Patricia
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910108
Excerpt: 
Hiring, training, and supervising library shelvers / Tunstall, Patricia
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Cover image for The librarian's book of lists
The librarian's book of lists
Eberhart, George M.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910634
Excerpt: 
Library science -- Miscellanea
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Cover image for Moving materials : physical delivery in libraries
Moving materials : physical delivery in libraries
Horton, Valerie Smith, Bruce, 1967-
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910016
Excerpt: 
Library materials -- Transportation -- United States
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Cover image for Public library services for the poor : doing all we can
Public library services for the poor : doing all we can
Holt, Leslie Edmonds. Holt, Glen E.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910504
Excerpt: 
Public library services for the poor : doing all we can / Holt, Leslie Edmonds.
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Cover image for Succession planning in the library : developing leaders, managing change
Succession planning in the library : developing leaders, managing change
Singer, Paula M. Griffith, Gail.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910368
Excerpt: 
Succession planning in the library : developing leaders, managing change / Singer, Paula M.
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Cover image for Fundamentals of library supervision
Fundamentals of library supervision
Giesecke, Joan. McNeil, Beth.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910160
Excerpt: 
Fundamentals of library supervision / Giesecke, Joan.
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Cover image for The concept of electronic resource usage and libraries
The concept of electronic resource usage and libraries
Grogg, Jill May, Rachel Fleming
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838958124
Excerpt: 
Library Technology Reports
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Cover image for Bite-sized marketing : realistic solutions for the overworked librarian
Bite-sized marketing : realistic solutions for the overworked librarian
Dowd, Nancy Evangeliste, Mary Silberman, Jonathan, 1982-
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838910009
Excerpt: 
American Library Association,
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Cover image for The hipster librarian's guide to teen craft projects
The hipster librarian's guide to teen craft projects
Coleman, Tina. Llanes, Peggie
2009
Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman
ISBN 
9780838909713
Excerpt: 
American Library Association,
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Cover image for Fundamentals of collection development and management
Fundamentals of collection development and management
Johnson, Peggy
2009
Perpustakaan Kuala Lumpur
ISBN 
9780838909720
Excerpt: 
American Library Association,
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