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Cover image for Memikat hati pelanggan
Memikat hati pelanggan
Rozaila Latif
2004
ISBN 
9789831971239
Excerpt: 
Customer service
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Cover image for Successful service operations management
Successful service operations management
Metters, Richard King-Metters, Kathryn Pullman, Madeleine
2003
Perpustakaan Kuala Lumpur
Excerpt: 
Customer services - Management - Case studies
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Cover image for Beans : four principles for running a business in good times or bad : a business fable taken from real life
Beans : four principles for running a business in good times or bad : a business fable taken from real life
Yerkes, Leslie A. Yerkes Decker, Charles
2003
ISBN 
9780787967642
Excerpt: 
Customer services - United States
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Cover image for Customer service : A practical approach
Customer service : A practical approach
Harris, Elaine K.
2003
ISBN 
9780130978530
Excerpt: 
Customer service : A practical approach Harris, Elaine K.
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Cover image for Services marketing
Services marketing
Zeithaml, Valarie A. Bitner, Mary Jo
2003
Perpustakaan Kuala Lumpur
ISBN 
9780071199148
Excerpt: 
Customer services
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Cover image for The innvator's solution : creating and sustaining successful growth
The innvator's solution : creating and sustaining successful growth
Christensen, Clayton M. Raynor, Michael E.
2003
Perpustakaan Jabatan
ISBN 
9781578518524
Excerpt: 
Customer service
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Cover image for The innovator's solutian: creating and sustaining successfull groety
The innovator's solutian: creating and sustaining successfull groety
Christensen, Clayton M.
2003
ISBN 
9781578518524
Excerpt: 
Customer service
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Cover image for Value-based marketing for bottom-line success
Value-based marketing for bottom-line success
De Bonis, J. Nicholas Balinski, Eric Allen, Phil
2003
ISBN 
9780071396561
Excerpt: 
Customer services - Management
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Cover image for Managing and motivating contact center employees
Managing and motivating contact center employees
Carlaw, Malcolm ... (et al.).
2003
Perpustakaan Kuala Lumpur
ISBN 
9780071388887
Excerpt: 
Customers services - Managment
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Cover image for Successful service operations management
Successful service operations management
Metters, Richard King-Metters, Kathryn Pullman, Madeleine
2003
Perpustakaan Kuala Lumpur
ISBN 
9780324135565
Excerpt: 
Customer services - Management - Case studies
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Cover image for The enemy within: Actions that self-destruct companies, customer service & jobs
The enemy within: Actions that self-destruct companies, customer service & jobs
Buchanan, Richard W.
2003
ISBN 
9789831364864
Excerpt: 
The enemy within: Actions that self-destruct companies, customer service & jobs Buchanan, Richard W.
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Cover image for Managing and Motivating Content Center Employees
Managing and Motivating Content Center Employees
Carlow, Malcolm
2003
ISBN 
9780071388887
Excerpt: 
Customer services - Management
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