Search Results for

|

|

|

|

Remember to clear the cache and close the browser window.

Search Limit

Rooms Restriction Values

8

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

Limit Search Results

Narrowed by:

+

Subject: Consumer satisfaction

Author

(5)

(5)

Buchanan, Richard W.

(3)

Vitale, Joe 1953-

(3)

Zanetti, Daniel.

(3)

Aaronson, Kathy

(2)

Cutting, Donna 1966-

(2)

Donoghue, Karen

(2)

Fleming, John H.

(2)

Hammer, Michael

(2)

(2)

(2)

(2)

Alderman, Jerry D.

(1)

(1)

(1)

Blackshaw, Pete

(1)

(1)

(1)

(1)

De Bonis, J. Nicholas

(1)

Degen, Helmut, 1964-

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

Heppell, Michael.

(1)

Horovitz, Jacques

(1)

(1)

(1)

Kinni, Theodore B,

(1)

(1)

Md. Asrul Nasid Masrom, Dr., author.

(1)

(1)

Pigues, D. Keith

(1)

Power, James D.

(1)

Ranadive, Vivek.

(1)

Reichheld, Fried

(1)

(1)

Robinette, Scott

(1)

(1)

Shedroff, Nathan

(1)

(1)

(1)

(1)

Wilson, Charles

(1)

Yuan, Xiaowei, 1963-

(1)

Zainuddin Zakaria

(1)

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(55)

Language

(34)

(3)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Shelf Location

Management and Economic

Publication Date

-

(12)

(11)

(9)

(5)

(5)

(4)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(23)

Customer services

(16)

Customer services -- Management

(7)

Customer loyalty

(5)

Services industries -- Customer services

(5)

Services industries -- Management

(5)

Success in business

(5)

(4)

Advertising -- Psychological aspects

(3)

Borton, Bruce, 1886-1967

(3)

Customer services - Management

(3)

(3)

Organizational change

(3)

Organizational effectiveness

(3)

(3)

Social responsibility of business

(3)

Succes in business

(3)

Brand name products -- Marketing

(2)

Customer relations - Management

(2)

Customer service

(2)

Marketing - Management

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

Strategic planning

(2)

Business -- Data processing -- Management

(1)

Construction industry -- Quality control

(1)

Customer relations -- Management

(1)

Customer service - Management

(1)

Customer services -- Management

(1)

Customers services

(1)

Employee motivation

(1)

(1)

Government publications -- Malaysia

(1)

Interpersonal relations

(1)

(1)

Marketing - Research

(1)

Real-time data processing -- Management

(1)

Sales management

(1)

Supervision of employees

(1)

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email

55 Results Found

Subscribe to search results

1 2 3 4 5

000000000000PKL

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

The best service is no service : how to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

ISBN

9780470189085

Relevance:

1.0000

Available:

Cover image for Tip menawan hati pelanggan

Tip menawan hati pelanggan

Tip menawan hati pelanggan

Zainuddin Zakaria Ziadatul Hidayah Zakaria.

2008

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789833586219

Relevance:

1.0000

Available:

Cover image for Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world

Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world

Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world

Blackshaw, Pete

2008

Perpustakaan Kuala Lumpur

ISBN

9780385522724

Relevance:

1.0000

Available:

Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service

The celebrity experience : Insider secrets to delivering red-carpet customer service

The celebrity experience : Insider secrets to delivering red-carpet customer service

Cutting, Donna 1966-

2008

ISBN

9780470174012

Relevance:

1.0000

Available:

Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

ISBN

9780470189085

Relevance:

1.0000

Available:

Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

Price, Bill David Jaffe

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780470189085

Relevance:

1.0000

Available:

Cover image for The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius

Vitale, Joe 1953-

2007

ISBN

9780470108109

Relevance:

1.0000

Available:

Cover image for The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

Vitale, Joe 1953-

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780470108109

Relevance:

1.0000

Available:

Cover image for The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten genius

Vitale, Joe 1953-

2007

ISBN

9780470108109

Relevance:

1.0000

Available:

Cover image for Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur

ISBN

9781595620163

Relevance:

1.0000

Available:

Cover image for Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781595620163

Relevance:

1.0000

Available:

Cover image for Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred

Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred

Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred

Heppell, Michael.

2006

ISBN

9780273707929

Relevance:

1.0000

Available:

Select an Action

Place Hold(s)
Add to My Lists
Email

1 2 3 4 5

PENAFIAN : Perpustakaan Kuala Lumpur (PKL) adalah tidak bertanggungjawab bagi apa-apa kehilangan atau kerugian yang disebabkan oleh penggunaan mana-mana maklumat yang diperolehi dari laman web ini serta tidak boleh ditafsirkan.

Laman Web ini sesuai dilayari oleh semua jenis pelayar web dan resolusi terbaik adalah 1280 x 800.

Copyright 2016 SirsiDynix - Portfolio Version 4.5 (36068)