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Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
Excerpt: 
Total quality management
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Cover image for Quality management
Quality management
Bedi, Kanishka.
2008
ISBN 
9780195677959
Excerpt: 
Total quality management
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Cover image for Quality management in food chains
Quality management in food chains
Theuvsen, Ludwig Spiller, Achim Peupert, Martina Jahn, Gabriele
2007
Perpustakaan Kuala Lumpur
ISBN 
9789076998909
Excerpt: 
Total quality management
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Cover image for Servise is front stage : Positioning services for value advantage
Servise is front stage : Positioning services for value advantage
Teboul, James
2006
ISBN 
9780230006607
Excerpt: 
Total quality management
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Cover image for Quality: a corporate force: managing for excellence
Quality: a corporate force: managing for excellence
Aikens, C. Harold
2006
Perpustakaan Kuala Lumpur
ISBN 
9780131197572
Excerpt: 
Total quality management
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Cover image for Quality: a corporate force: managing for excellence
Quality: a corporate force: managing for excellence
Aikens, C. Harold
2006
Perpustakaan Jabatan
ISBN 
9780131197572
Excerpt: 
Total quality management
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Cover image for Getting started in six sigma
Getting started in six sigma
Thomsett, Michael C.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780471668114
Excerpt: 
Total quality management
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Cover image for Total quality : management, organization and strategy
Total quality : management, organization and strategy
Evans, James R.
2005
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780324301595
Excerpt: 
Total quality : management, organization and strategy Evans, James R.
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Cover image for Total quality : management, organization and strategy
Total quality : management, organization and strategy
Evans, James R.
2005
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780324301595
Excerpt: 
Total quality : management, organization and strategy Evans, James R.
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Cover image for Managing total quality : enhancing personal and company value
Managing total quality : enhancing personal and company value
Rampersad, Hubert K.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780070585379
Excerpt: 
Total quality management
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Cover image for Six sigma for green belts and champions : Foundations, DMAIC, tools, cases and certification
Six sigma for green belts and champions : Foundations, DMAIC, tools, cases and certification
Gitlow, Howard S. Levine, David M
2005
Perpustakaan Jabatan
ISBN 
9780131172623
Excerpt: 
Total quality management
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Cover image for Managing total quality : enhancing personal and company value
Managing total quality : enhancing personal and company value
Rampersad, Hubert K.
2005
ISBN 
9780070585379
Excerpt: 
Total quality management
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