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Cover image for Best practices in customer service
Best practices in customer service
1998
ISBN 
9780814470282
Excerpt: 
Best practices in customer service /
Relevance: 
0.9919
Available:
Cover image for Service strategy: management moves for customer results
Service strategy: management moves for customer results
Horovitz, Jacques
2004
ISBN 
9780273675839
Excerpt: 
Service strategy: management moves for customer results/ Horovitz, Jacques
Relevance: 
0.8686
Available:
Cover image for Branded customer service : the new competitive edge
Branded customer service : the new competitive edge
Barlow, Janelle, 1943- Stewart, Paul, 1966
2004
ISBN 
9781576752982
Excerpt: 
Branded customer service : the new competitive edge Barlow, Janelle, 1943-
Relevance: 
0.8686
Available:
Cover image for The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw, Peggy. Deming, Vasudha Kathleen.
1999
Perpustakaan Kuala Lumpur
ISBN 
9780070779747
Excerpt: 
The big book of customer service training games : quick, fun activities for training customer
Relevance: 
0.8686
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
Available:
Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
0.8190
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : one hundred and one ways to guarantee great performance
Relevance: 
0.8190
Available:
Cover image for 101 ways to improve customer service : Training, tools, tips, & techniques
101 ways to improve customer service : Training, tools, tips, & techniques
Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN 
9780787982003
Excerpt: 
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
Relevance: 
0.8190
Available:
Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : 101 ways to guarantee great performance / Evenson, Renee
Relevance: 
0.8190
Available:
Cover image for 101 ways to improve customer service : Training, tools, tips, & techniques
101 ways to improve customer service : Training, tools, tips, & techniques
Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN 
9780787982003
Excerpt: 
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
Relevance: 
0.8190
Available:
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