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Cover image for Beyond the familiar : long-term growth through customer focus and innovation
Beyond the familiar : long-term growth through customer focus and innovation
Barwise, Patrick Meehan, Seán
2011
Perpustakaan Kuala Lumpur
ISBN 
9780470976319
Excerpt: 
Success in business.
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Cover image for How to turn customer service into customer sales
How to turn customer service into customer sales
Katz, Bernard.
1988 1987
ISBN 
9780844231709
Excerpt: 
NTC Business Books,
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