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Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
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1.0000
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Bedi, Kanishka.
2008
ISBN 
9780195677959
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1.0000
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Cover image for Quality management in food chains
Theuvsen, Ludwig Spiller, Achim Peupert, Martina Jahn, Gabriele
2007
Perpustakaan Kuala Lumpur
ISBN 
9789076998909
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1.0000
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Cover image for Servise is front stage : Positioning services for value advantage
Teboul, James
2006
ISBN 
9780230006607
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1.0000
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Aikens, C. Harold
2006
Perpustakaan Kuala Lumpur
ISBN 
9780131197572
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Aikens, C. Harold
2006
Perpustakaan Jabatan
ISBN 
9780131197572
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1.0000
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Thomsett, Michael C.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780471668114
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Cover image for Total quality : management, organization and strategy
Evans, James R.
2005
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780324301595
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1.0000
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Cover image for Total quality : management, organization and strategy
Evans, James R.
2005
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780324301595
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1.0000
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Rampersad, Hubert K.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780070585379
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Cover image for Six sigma for green belts and champions : Foundations, DMAIC, tools, cases and certification
Gitlow, Howard S. Levine, David M
2005
Perpustakaan Jabatan
ISBN 
9780131172623
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1.0000
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Rampersad, Hubert K.
2005
ISBN 
9780070585379
Relevance: 
1.0000
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