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Cover image for The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
Flusss, Donna
2005
Perpustakaan Jabatan
ISBN 
9780814472569
Excerpt: 
Customer services - Management
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0.0000
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Cover image for The innvator's solution : creating and sustaining successful growth
The innvator's solution : creating and sustaining successful growth
Christensen, Clayton M. Raynor, Michael E.
2003
Perpustakaan Jabatan
ISBN 
9781578518524
Excerpt: 
Customer service
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0.0000
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Cover image for Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
Tschohl, John
1999
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN 
9789837204034
Excerpt: 
Customer services
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0.0000
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