Skrob, Robert.
2011
Perpustakaan Kuala Lumpur
ISBN
9781599184104
Excerpt:
Information services industry - Management
Relevance:
0.0000
Keyes, Jessica, 1950-
2010
Perpustakaan Kuala Lumpur
ISBN
9781439803196
Excerpt:
Information technology -- management
Relevance:
0.0000
Keyes, Jessica, 1950-
2010
Perpustakaan Kuala Lumpur
ISBN
9781439803196
Excerpt:
Information technology -- management
Relevance:
0.0000
Praeg, Claus-Peter, 1973- Spath, Dieter
"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781616928896
Excerpt:
Quality management for IT services : perspectives on business and process performance / Praeg
Relevance:
0.0000
Brewster, Ernest
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781906124199
Excerpt:
IT service management : a guide for ITIL V3 foundation exam candidates / Brewster, Ernest
Relevance:
0.0000
Griffiths, Richard
2010
Perpustakaan Kuala Lumpur
ISBN
9781906124601
Excerpt:
Information technology -- Management -- Examinations -- Study guides
Relevance:
0.0000
Norfolk, David Lacy, Shirley
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781906124588
Excerpt:
Configuration management : expert guidance for service managers and practitioners / Norfolk
Relevance:
0.0000
Nicholas, David Herman, Eti
2009
Perpustakaan Kuala Lumpur
ISBN
9781857434873
Excerpt:
Information services -- Evaluation.
Relevance:
0.0000
Mann, Steve Gannon, Tony Mear, Nigel
2009
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781906124182
Excerpt:
IT service management foundation practice questions : for ITIL v3 foundation exam candidates /
Relevance:
0.0000
A. Amudhavalli
2008
Perpustakaan Kuala Lumpur
ISBN
9788170005377
Excerpt:
Information servives -- India
Relevance:
0.0000
Skrob, Robert Regnerus, Bob
2008
Perpustakaan Kuala Lumpur
ISBN
9781599182544
Excerpt:
Information services industry -- management
Relevance:
0.0000
Miller, David, 1946 Dec. 28-
2008
Perpustakaan Kuala Lumpur
ISBN
9781902505886
Excerpt:
Information technology -- Management.
Relevance:
0.0000
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