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Skrob, Robert.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781599184104
Excerpt: 
Information services industry - Management
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Keyes, Jessica, 1950-
2010
Perpustakaan Kuala Lumpur
ISBN 
9781439803196
Excerpt: 
Information technology -- management
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0.0000
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Keyes, Jessica, 1950-
2010
Perpustakaan Kuala Lumpur
ISBN 
9781439803196
Excerpt: 
Information technology -- management
Relevance: 
0.0000
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Praeg, Claus-Peter, 1973- Spath, Dieter
"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781616928896
Excerpt: 
Quality management for IT services : perspectives on business and process performance / Praeg
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Brewster, Ernest
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781906124199
Excerpt: 
IT service management : a guide for ITIL V3 foundation exam candidates / Brewster, Ernest
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Griffiths, Richard
2010
Perpustakaan Kuala Lumpur
ISBN 
9781906124601
Excerpt: 
Information technology -- Management -- Examinations -- Study guides
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Norfolk, David Lacy, Shirley
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781906124588
Excerpt: 
Configuration management : expert guidance for service managers and practitioners / Norfolk
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Nicholas, David Herman, Eti
2009
Perpustakaan Kuala Lumpur
ISBN 
9781857434873
Excerpt: 
Information services -- Evaluation.
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Mann, Steve Gannon, Tony Mear, Nigel
2009
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781906124182
Excerpt: 
IT service management foundation practice questions : for ITIL v3 foundation exam candidates /
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A. Amudhavalli
2008
Perpustakaan Kuala Lumpur
ISBN 
9788170005377
Excerpt: 
Information servives -- India
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Skrob, Robert Regnerus, Bob
2008
Perpustakaan Kuala Lumpur
ISBN 
9781599182544
Excerpt: 
Information services industry -- management
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0.0000
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Miller, David, 1946 Dec. 28-
2008
Perpustakaan Kuala Lumpur
ISBN 
9781902505886
Excerpt: 
Information technology -- Management.
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0.0000
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