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0000PKL
Print
Cover image for Customer equity
Customer equity
Blattberg, Robert C. Getz, Gary
2001
Perpustakaan Kuala Lumpur
ISBN 
9780875847641
Excerpt: 
Customer services - Marketing
Relevance: 
0.0000
Available:
Cover image for E-service
E-service
Zemke, Ron Connellan, Tom
2001
Perpustakaan Kuala Lumpur
ISBN 
9780814406069
Excerpt: 
E-service Zemke, Ron
Relevance: 
0.0000
Available:
Cover image for Customer winback
Customer winback
Griffin, Jill Lowenstein, Michael W.
2001
Perpustakaan Kuala Lumpur
ISBN 
9780787946678
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Batteries included! : creating legendary service
Batteries included! : creating legendary service
Barlow, Nigel May
2000
Perpustakaan Kuala Lumpur
ISBN 
9780712680639
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
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