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Subject: Consumer satisfaction

Author

(5)

(5)

Buchanan, Richard W.

(3)

Vitale, Joe 1953-

(3)

Zanetti, Daniel.

(3)

Aaronson, Kathy

(2)

Cutting, Donna 1966-

(2)

Donoghue, Karen

(2)

Fleming, John H.

(2)

Hammer, Michael

(2)

(2)

(2)

(2)

Alderman, Jerry D.

(1)

(1)

(1)

Blackshaw, Pete

(1)

(1)

(1)

(1)

De Bonis, J. Nicholas

(1)

Degen, Helmut, 1964-

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

Heppell, Michael.

(1)

Horovitz, Jacques

(1)

(1)

(1)

Kinni, Theodore B,

(1)

(1)

Md. Asrul Nasid Masrom, Dr., author.

(1)

(1)

Pigues, D. Keith

(1)

Power, James D.

(1)

Ranadive, Vivek.

(1)

Reichheld, Fried

(1)

(1)

Robinette, Scott

(1)

(1)

Shedroff, Nathan

(1)

(1)

(1)

(1)

Wilson, Charles

(1)

Yuan, Xiaowei, 1963-

(1)

Zainuddin Zakaria

(1)

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(55)

Language

(34)

(3)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Shelf Location

Management and Economic

Publication Date

-

(12)

(11)

(9)

(5)

(5)

(4)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(23)

Customer services

(16)

Customer services -- Management

(7)

Customer loyalty

(5)

Services industries -- Customer services

(5)

Services industries -- Management

(5)

Success in business

(5)

(4)

Advertising -- Psychological aspects

(3)

Borton, Bruce, 1886-1967

(3)

Customer services - Management

(3)

(3)

Organizational change

(3)

Organizational effectiveness

(3)

(3)

Social responsibility of business

(3)

Succes in business

(3)

Brand name products -- Marketing

(2)

Customer relations - Management

(2)

Customer service

(2)

Marketing - Management

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

Strategic planning

(2)

Business -- Data processing -- Management

(1)

Construction industry -- Quality control

(1)

Customer relations -- Management

(1)

Customer service - Management

(1)

Customer services -- Management

(1)

Customers services

(1)

Employee motivation

(1)

(1)

Government publications -- Malaysia

(1)

Interpersonal relations

(1)

(1)

Marketing - Research

(1)

Real-time data processing -- Management

(1)

Sales management

(1)

Supervision of employees

(1)

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Cover image for The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

Aaronson, Kathy

2006

ISBN

9780471777823

Relevance:

1.0000

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Cover image for Making meaning : how successful businesses deliver meaningful customer experiences

Making meaning : how successful businesses deliver meaningful customer experiences

Making meaning : how successful businesses deliver meaningful customer experiences

Diller, Steve Shedroff, Nathan Rhea, Darrel

2006

ISBN

9780321374097

Relevance:

1.0000

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Cover image for The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

Reichheld, Fried

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781591397830

Relevance:

1.0000

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Cover image for The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

Ranadive, Vivek.

2006

ISBN

9780071450140

Relevance:

1.0000

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Relevance:

1.0000

Available:

Sell the brand first : how to sell your brand and create lasting customer loyalty

Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Relevance:

1.0000

Available:

Cover image for Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Zanetti, Daniel.

2006

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9780749445577

Relevance:

1.0000

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Cover image for Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Zanetti, Daniel.

2006

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780749445577

Relevance:

1.0000

Available:

Cover image for Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Amaze your customer! : creative tips on winning and keeping your customers

Zanetti, Daniel.

2006

ISBN

9780749445577

Relevance:

1.0000

Available:

Cover image for The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

Aaronson, Kathy

2006

ISBN

9780471777823

Relevance:

1.0000

Available:

Cover image for Satisfaction : how every great company listens to the voice of the customer

Satisfaction : how every great company listens to the voice of the customer

Satisfaction : how every great company listens to the voice of the customer

Denove, Chris. Power, James D.

2006

ISBN

9781591841647

Relevance:

1.0000

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Cover image for Service strategy: management moves for customer results

Service strategy: management moves for customer results

Service strategy: management moves for customer results

Horovitz, Jacques

2004

ISBN

9780273675839

Relevance:

1.0000

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