This book looks at the digital tools used during interpersonal communication, such as cell phones, electronic mail, chat rooms, and social networking Web sites and how blogs and podcasts can relay messages to the masses.

Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.