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Customer service management training 101 : quick and easy techniques that get great results

Evenson, Renee, 1951-

2012

Perpustakaan Kuala Lumpur

ISBN

9780814417157

Excerpt:

Customer service management training 101 : quick and easy techniques that get great results /

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Talk, Inc. : how trusted leaders use conversation to power their organizations

Groysberg, Boris. Slind, Michael.

2012

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781422173336

Excerpt:

Communication in management.

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Conversations for change : 12 ways to say it right when it matters most

Hayashi, Shawn Kent.

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071745284

Excerpt:

Communication in personnel management.

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Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next level

Runion, Meryl. Mack, Wendy

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071750943

Excerpt:

Communication in management.

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Cover image for Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment

Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment

Polsky, Lawrence. Gerschel, Antoine.

2011

Perpustakaan Kuala Lumpur

ISBN

9780071756167

Excerpt:

Communication in management.

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John Adair's 100 greatest ideas for brilliant communication

Adair, John.

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780857081773

Excerpt:

Communication in management.

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As we speak : how to make your point and have it stick

Meyers, Peter, 1959- Nix, Shann

2011

ISBN

9781439153055

Excerpt:

Communication in management.

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Harvard business review on communicating effectively.

2011

Perpustakaan Kuala Lumpur

ISBN

9781422162514

Excerpt:

Communication in management.

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Listening : english for business

Badger Ian

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780007423217

Excerpt:

Management and Business Studies

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Engling for business Speaking

Schofield, James Osborn, Anna, 1974-

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780007423231

Excerpt:

Management and Business Studies

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Engling for business Speaking

Schofield, James Osborn, Anna, 1974-

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780007423231

Excerpt:

Management and Business Studies

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Listening : english for business

Badger, Ian

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780007423217

Excerpt:

Management and Business Studies

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