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Author

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Christensen , Clyton M.

(2)

Christensen, Clayton M.

(2)

Keyes, Jessica, 1950-

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(1)

(1)

(1)

Chase, Richard B.

(1)

Clark, Graham, 1949-

(1)

(1)

Davis , Mark M.

(1)

(1)

(1)

Fischer, Thomas

(1)

Fitzsimmons, James A.

(1)

(1)

(1)

(1)

Gubbins, Edmund J.

(1)

(1)

Johnston, Robert, 1953-

(1)

(1)

Lovelock, Christopher

(1)

Martin, James W.

(1)

(1)

Middlebrooks, Arthur

(1)

(1)

(1)

Pall, Gabriel R.

(1)

Pirrie , Angela

(1)

(1)

(1)

Poynter, Gavin, 1949-

(1)

Raynor, Michael E.

(1)

Shulver, Michael

(1)

(1)

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Tyagi, Rajesh K.

(1)

(1)

(1)

(1)

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Format

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Language

(28)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

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Management and Economic

Publication Date

-

(6)

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(4)

(4)

(3)

(3)

(2)

(2)

(1)

(1)

(1)

(1)

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(1)

Subject

Industrial management

(8)

Customer services -- Management

(6)

Consumer satisfaction

(5)

Services industries -- Customer services

(5)

Services industries -- Management

(5)

Creative ability in business

(4)

Customer services

(4)

Service industries - Management

(4)

Customer service

(3)

Customer services.

(3)

Service industries -- Management.

(3)

Total quality management

(3)

Customer relations.

(2)

Information technology -- management

(2)

(2)

Success in business

(2)

Civil service - Malaysia

(1)

Customer relations - Management

(1)

Customer relations -- Management

(1)

Customer services -- Marketing

(1)

Customer services -- Marketing -- Management.

(1)

Government publications -- Malaysia

(1)

Industrial management -- Social aspects

(1)

Industrial management.

(1)

Industrial project management - Malaysia

(1)

Industries -- Technological innovations

(1)

Industries - Social aspects

(1)

Manufacturing industries -- Management -- Case studies

(1)

Manufacturing industries - Management

(1)

Marketing -- Management

(1)

Marketing -- Management.

(1)

Office management

(1)

Performent -- Measurement.

(1)

(1)

Production management

(1)

Professions -- Marketing.

(1)

Public administration - Malaysia

(1)

Quality of Products

(1)

Research, Industrial -- Management

(1)

Service Industries - Technological Innovations - Management

(1)

Service industries -- Management

(1)

Service industries -- Management -- Case studies

(1)

Service industries -- Design

(1)

Service industries -- Management.

(1)

Service industries - Great Britain - Personnel Management

(1)

Service industries - Marketing

(1)

Service industries - Marketing - Management

(1)

Service industries - Technological innovations

(1)

Service industries - United States - Management

(1)

Service industries -- Marketing -- Management

(1)

Service industries -- Marketing.

(1)

Service industries -- United States -- Management

(1)

Service industries -- quality control

(1)

Service industries workers - Great Britain

(1)

Service industries.

(1)

Services industries - Great Britain - Management

(1)

Services industries - Management

(1)

Six sigma (Quality control standard)

(1)

Social responsibility of business.

(1)

Success in business.

(1)

Technological innovations -- Economic aspects

(1)

Technological innovations -- Management

(1)

Total quality management -- Case studies

(1)

United States - Economic conditions - 1981-

(1)

United States -- Economic conditions y 1981-

(1)

Value analysis (Cost control)

(1)

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Cover image for Servise is front stage : Positioning services for value advantage

Servise is front stage : Positioning services for value advantage

Servise is front stage : Positioning services for value advantage

Teboul, James

2006

ISBN

9780230006607

Excerpt:

Service industries -- Management.

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Cover image for The innvator's solution : creating and sustaining successful growth

The innvator's solution : creating and sustaining successful growth

The innvator's solution : creating and sustaining successful growth

Christensen, Clayton M. Raynor, Michael E.

2003

Perpustakaan Jabatan

ISBN

9781578518524

Excerpt:

Industrial management

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Cover image for The innovator's solutian: creating and sustaining successfull groety

The innovator's solutian: creating and sustaining successfull groety

The innovator's solutian: creating and sustaining successfull groety

Christensen, Clayton M.

2003

ISBN

9781578518524

Excerpt:

Industrial management

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Cover image for Managing transport operations

Managing transport operations

Managing transport operations

Gubbins, Edmund J.

2003

Perpustakaan Kuala Lumpur

ISBN

9780749439286

Excerpt:

Services industries - Management

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Cover image for Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Davis , Mark M.

2003

Perpustakaan Kuala Lumpur

Excerpt:

Service Industries - Technological Innovations - Management

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Cover image for The innovator's dilemma

The innovator's dilemma

The innovator's dilemma

Christensen , Clyton M.

2002

ISBN

9780060521998

Excerpt:

Industrial management

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Cover image for The innovator's dilemma

The innovator's dilemma

The innovator's dilemma

Christensen , Clyton M.

2002

ISBN

9780060521998

Excerpt:

Industrial management

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Cover image for Service America in the new economy

Service America in the new economy

Service America in the new economy

Albrecht, Karl Zemke, Ron

2002

ISBN

9780071377225

Excerpt:

Service industries - United States - Management

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Cover image for quality second edition

quality second edition

quality second edition

Beckford, John

2002

Perpustakaan Kuala Lumpur

ISBN

Sumbangan (pbk.)

Excerpt:

Service industries -- Management -- Case studies

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Cover image for Market leadership strategies for servise companies

Market leadership strategies for servise companies

Market leadership strategies for servise companies

Terrill, Craig Middlebrooks, Arthur

2001

ISBN

9780844224411

Excerpt:

Service industries - Marketing - Management

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Cover image for Pengurusan projek sektor awam dari perspektif praktikal

Pengurusan projek sektor awam dari perspektif praktikal

Pengurusan projek sektor awam dari perspektif praktikal

Lee, Kiyau Loo

2000

ISBN

9789679933789

Excerpt:

Industrial project management - Malaysia

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Cover image for The process-centered enterprise: The Power of commitments

The process-centered enterprise: The Power of commitments

The process-centered enterprise: The Power of commitments

Pall, Gabriel R.

2000

ISBN

9781574442397

Excerpt:

Industrial management

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