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Cover image for The invisible touch
The invisible touch
Beckwith, Harry
2000
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780446524179
Excerpt: 
Service industries - Marketing
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Cover image for Services marketing self-portraits : introspections, reflections and glimpses from the experts
Services marketing self-portraits : introspections, reflections and glimpses from the experts
2000
ISBN 
9780877572893
Excerpt: 
Service industries - Marketing
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