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Subject: Consumer satisfaction

Author

(5)

(5)

Buchanan, Richard W.

(3)

Vitale, Joe 1953-

(3)

Zanetti, Daniel.

(3)

Aaronson, Kathy

(2)

Cutting, Donna 1966-

(2)

Donoghue, Karen

(2)

Fleming, John H.

(2)

Hammer, Michael

(2)

(2)

(2)

(2)

Alderman, Jerry D.

(1)

(1)

(1)

Blackshaw, Pete

(1)

(1)

(1)

(1)

De Bonis, J. Nicholas

(1)

Degen, Helmut, 1964-

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

Heppell, Michael.

(1)

Horovitz, Jacques

(1)

(1)

(1)

Kinni, Theodore B,

(1)

(1)

Md. Asrul Nasid Masrom, Dr., author.

(1)

(1)

Pigues, D. Keith

(1)

Power, James D.

(1)

Ranadive, Vivek.

(1)

Reichheld, Fried

(1)

(1)

Robinette, Scott

(1)

(1)

Shedroff, Nathan

(1)

(1)

(1)

(1)

Wilson, Charles

(1)

Yuan, Xiaowei, 1963-

(1)

Zainuddin Zakaria

(1)

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(55)

Language

(34)

(3)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Shelf Location

Management and Economic

Publication Date

-

(12)

(11)

(9)

(5)

(5)

(4)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(23)

Customer services

(16)

Customer services -- Management

(7)

Customer loyalty

(5)

Services industries -- Customer services

(5)

Services industries -- Management

(5)

Success in business

(5)

(4)

Advertising -- Psychological aspects

(3)

Borton, Bruce, 1886-1967

(3)

Customer services - Management

(3)

(3)

Organizational change

(3)

Organizational effectiveness

(3)

(3)

Social responsibility of business

(3)

Succes in business

(3)

Brand name products -- Marketing

(2)

Customer relations - Management

(2)

Customer service

(2)

Marketing - Management

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

Strategic planning

(2)

Business -- Data processing -- Management

(1)

Construction industry -- Quality control

(1)

Customer relations -- Management

(1)

Customer service - Management

(1)

Customer services -- Management

(1)

Customers services

(1)

Employee motivation

(1)

(1)

Government publications -- Malaysia

(1)

Interpersonal relations

(1)

(1)

Marketing - Research

(1)

Real-time data processing -- Management

(1)

Sales management

(1)

Supervision of employees

(1)

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Cover image for Value-based marketing for bottom-line success

Value-based marketing for bottom-line success

Value-based marketing for bottom-line success

De Bonis, J. Nicholas Balinski, Eric Allen, Phil

2003

ISBN

9780071396561

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Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs

When customers think we dont care : ending action that self-destruct companies, customers service and jobs

When customers think we dont care : ending action that self-destruct companies, customers service and jobs

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

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Cover image for Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Naylor, Mary Greco, Susan

2002

Perpustakaan Kuala Lumpur

ISBN

9780658001444

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1.0000

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Cover image for Total access

McKenna, Regis

2002

ISBN

9781578512447

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Cover image for Built for use

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

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Cover image for Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

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Cover image for When customers think we don't care

When customers think we don't care

When customers think we don't care

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

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McKenna, Regis

2002

ISBN

9781578512447

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Cover image for 50 powerful ideas

50 powerful ideas

50 powerful ideas

Timm, Paul R.

2002

Perpustakaan Kuala Lumpur

ISBN

9781564145994

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Cover image for Buiding great customer experiences

Buiding great customer experiences

Buiding great customer experiences

Shaw, Colin Ivens, John

2002

ISBN

9780333990131

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Hammer, Michael

2001

ISBN

9780712614566

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Cover image for The agenda : what every business must do to dominate the decade

The agenda : what every business must do to dominate the decade

The agenda : what every business must do to dominate the decade

Hammer, Michael

2001

Perpustakaan Kuala Lumpur

ISBN

9780609609668

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