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Mind-read your customers : Using insights from psychology to increase sales & build a better business

Snyder, David P.

2009 2008 2007 2006 2005

ISBN

9788184950083

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Rules to break & laws to follow : How your business can beat the crisis of short-termism

Peppers, Don Rogers, Martha, PhD.

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780470227541

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The celebrity experience : Insider secrets to delivering red-carpet customer service

Cutting, Donna 1966-

2008

ISBN

9780470174012

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Cover image for The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Knapp, Duane E.

2008

ISBN

9780071494410

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When customers think we don't care : ending actions that self-destruct companies, customer service and jobs

Buchanan, Richard W.

2008

ISBN

9780070138636

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Tip menawan hati pelanggan

Zainuddin Zakaria Ziadatul Hidayah Zakaria.

2008

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789833586219

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Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world

Blackshaw, Pete

2008

Perpustakaan Kuala Lumpur

ISBN

9780385522724

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The celebrity experience : Insider secrets to delivering red-carpet customer service

Cutting, Donna 1966-

2008

ISBN

9780470174012

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1.0000

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Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & life

Gitomer's, Jeffrey

2008

Perpustakaan Kuala Lumpur

ISBN

9780137154104

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We are smarter than me : how to unleash the power of crowds in your business

Libert, Barry Spector, Jon

2008

ISBN

9780132244794

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Chocolates on the pillow aren't enough : reinventing the customer experience

Tisch, Jonathan M.

2007

ISBN

9780470043554

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Award-winning customer service : 101 ways to guarantee great performance

Evenson, Renee

2007

Perpustakaan Kuala Lumpur

ISBN

9780814474549

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