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Macey, Jonathan R., author
2013
Perpustakaan Kuala Lumpur
ISBN
9780133039702
Excerpt:
Financial institutions -- Customer services -- United States
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0.0000
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN
9781422170687
Excerpt:
Customer relations
Relevance:
0.0000
Kaufman, Ron
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9789810718329
Excerpt:
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else
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0.0000
Friedman, Harry J.
2012
Perpustakaan Kuala Lumpur
ISBN
9781118153406
Excerpt:
Customer services.
Relevance:
0.0000
Gallo, Carmine.
2012
Perpustakaan Kuala Lumpur
ISBN
9780071793209
Excerpt:
The Apple experience : the secrets of delivering insanely great customer service / Gallo, Carmine.
Relevance:
0.0000
Barger, Christopher.
2012
Perpustakaan Kuala Lumpur
ISBN
9780071768252
Excerpt:
Customer service.
Relevance:
0.0000
Imbriano, Lou
2012
Perpustakaan Kuala Lumpur
ISBN
9780071775267
Excerpt:
Customer services.
Relevance:
0.0000
Gregerman, Alan S.
2012
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN
9789833832903
Excerpt:
Customer services
Relevance:
0.0000
Soudagar, Reza Iyer, Vinay Hildebrand, Volker
2012
Perpustakaan Kuala Lumpur
ISBN
9780071786973
Excerpt:
Customer services - Technological innovations
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0.0000
Frei, Frances Morriss, Anne
2012
Perpustakaan Kuala Lumpur
ISBN
9781422133316
Excerpt:
Uncommon service : how to win by putting customers at the core of your business / Frei, Frances
Relevance:
0.0000
Evenson, Renee, 1951-
2012
Perpustakaan Kuala Lumpur
ISBN
9780814417157
Excerpt:
Customer service management training 101 : quick and easy techniques that get great results /
Relevance:
0.0000
Cheverton, Peter.
2012
Perpustakaan Kuala Lumpur
ISBN
9780749463519
Excerpt:
Customer services.
Relevance:
0.0000
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