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Language: English

Author

Lunsford, Seleste E.

(4)

Marone , Mark D.

(4)

Bund, Barbara E.

(3)

(3)

Mcgrath, Rita Gunther

(3)

(3)

(3)

(2)

Fleming, John H.

(2)

(2)

Fox, Jeffrey J.

(2)

(2)

(2)

Schragis, Steven

(2)

(2)

Adamson, Brent, author

(1)

(1)

Barger, Christopher.

(1)

Benioff, Marc R. 1964-

(1)

Bergeron, Bryan

(1)

(1)

Bhaiya, Rajya Vardhan

(1)

Bleeke, Nancy Noel

(1)

(1)

Blomqvist, Ralfs

(1)

Boatwright, Peter.

(1)

Boutilier, Robert, 1950-

(1)

(1)

Cagan, Jonathan, 1961-

(1)

(1)

Canhoto, Ana Isabel.

(1)

Carroll, Becky, 1966-

(1)

Chase, Richard B.

(1)

Customer relations.

(1)

(1)

(1)

(1)

Dibeehi, Qaalfa

(1)

Diefendorff, James

(1)

Dixon, Matthew, 1972- author

(1)

(1)

Fogli , Lawrence

(1)

Fox, Jeffrey J. 1945-

(1)

(1)

(1)

Gallo , Carmine

(1)

Gordon, Ian, 1952 June 19-

(1)

Grandey, Alicia

(1)

(1)

Gustafsson, Anders, 1964-

(1)

(1)

Halloran, Tim, 1969-

(1)

Havens, John C.

(1)

Hildebrand, Volker

(1)

(1)

Horovitz, Jacques

(1)

(1)

Johnson, Michael D. (Michael David)

(1)

K Malhotra, Naresh

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

(1)

Lee, William G.

(1)

Macey, Jonathan R., author

(1)

(1)

(1)

(1)

Michelli, Joseph A., 1960- author

(1)

(1)

Moorman, Christine

(1)

(1)

Nguyen,Bang Xuân; Simkin,Lyndon; Canhoto, Ana Isabel

(1)

(1)

Parker, James F. (James Francis) 1947-

(1)

Pine, B. Joseph.

(1)

(1)

Rai, Alok Kumar, author.

(1)

Reinartz, Werner J.

(1)

Rickenbacher, Colleen A.

(1)

Rupp, Deborah E., 1975-

(1)

(1)

Scannell, Edward E.

(1)

(1)

Seybold, Patricia B.

(1)

(1)

Sheth, Jagdish N.

(1)

(1)

(1)

Sisodia, Rajendra

(1)

(1)

Spenner, Pat, author

(1)

Stanton, Anne A.

(1)

(1)

(1)

Strong, Colin (Business writer)

(1)

Taber, David., 1956-

(1)

Tocquigny, Rick, 1955-

(1)

Toman, Nick, author

(1)

VanDuinkerken, Wyoma

(1)

Walden, Steven.

(1)

Wolenik, Marc J.

(1)

(1)

Format

(90)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Pustaka KL @ Keramat

Pustaka KL @ PPR Pinggiran Bukit Jalil

Shelf Location

Management and Economic

Publication Date

-

(17)

(13)

(10)

(9)

(7)

(6)

(5)

(5)

(4)

(4)

(4)

(3)

(2)

(2)

(2)

(1)

(1)

Subject

Customer relations -- Management

(25)

Customer relations

(20)

Customer relations.

(15)

Sales management

(10)

Management and Business Studies

(7)

(7)

Communication in marketing

(5)

Consumer satisfaction

(5)

Customer services

(4)

Business communication

(3)

Consumer complaints

(3)

Customer loyalty.

(3)

Customer relations -- Management.

(3)

Customer relations -- United States

(3)

Customer relations management

(3)

Customer satisfaction

(3)

Product management.

(3)

Relationship marketing.

(3)

Sales management.

(3)

(3)

Strategic planning -- Handbooks, manuals, etc

(3)

Sucess in business

(3)

Branding (Marketing)

(2)

Consumer behavior.

(2)

Consumer satisfaction.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

Customer relations - Management

(2)

Customer relations -- Management -- Handbooks, manual, etc.

(2)

Customer services -- Management

(2)

Customer services.

(2)

Customer's preferences

(2)

Customers relations -- management

(2)

Database marketing

(2)

Diversity in the workplace -- Management

(2)

Information technology -- management

(2)

Internet marketing

(2)

Interpersonal communication

(2)

Interpersonal realations

(2)

(2)

Management information systems.

(2)

Marketing -- Management.

(2)

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

Sales management -- United States

(2)

Sales personnel -- Training of.

(2)

Selling -- United States

(2)

Service industries - Management

(2)

Social media -- Economic aspects.

(2)

Strategic planning

(2)

Success in business -- United States

(2)

Airlines -- United States -- Management

(1)

(1)

(1)

Business communication -- blogs

(1)

Business enterprises -- Computer networks.

(1)

Communication in management

(1)

Creative ability in business.

(1)

Customer relations -- Management -- Data processing.

(1)

Customer relations -- Management.

(1)

Customer relations -- Management

(1)

Customer relations -- United States

(1)

Customer relations - Management - Data processing

(1)

Customer relations -- Data processing

(1)

Customer relations -- Management -- Case studies

(1)

Customer relations -- Management -- Computer programs

(1)

Customer relations -- Management -- Handbooks, manual,

(1)

Customer relations Management

(1)

Customer service -- Management

(1)

Customer service.

(1)

Customer services - Technological innovations

(1)

Customer services -- United States

(1)

Customers relations

(1)

Data interguation (Computer science)

(1)

Data warehousing

(1)

Digital media -- Management

(1)

Employees - Attitudes

(1)

Executives -- Case studies

(1)

Financial institutions -- Customer services -- United States

(1)

Financial institutions -- Law and legislation -- United States

(1)

Financial institutions -- Public relations -- United States

(1)

Industrial management

(1)

(1)

Interactive marketing

(1)

Internet advertising

(1)

Internet marketing -- management

(1)

Internet marketing.

(1)

Interpersonal relations

(1)

Interpersonal relations.

(1)

Issues management

(1)

(1)

(1)

Library personnel management.

(1)

Location-based services.

(1)

Management -- Social aspects.

(1)

Management games

(1)

Management information systems

(1)

(1)

Marketing -- Management.

(1)

Marketing - Data processing

(1)

Marketing - Research

(1)

Marketing research

(1)

(1)

Nonverbal communication in the workplace.

(1)

Online social networks -- Economic aspects.

(1)

Online social networks.

(1)

Organizational behavior.

(1)

Organizational change

(1)

Organizational effectiveness

(1)

Organizational effectiveness.

(1)

Procter & Gamble Company -- Management

(1)

(1)

Psychology, Industrial.

(1)

Public relations.

(1)

Public services (Libraries)

(1)

Reputation -- United States

(1)

Sales force.com (Firm)

(1)

Sales management -- United States

(1)

Salesforce ( Online service)

(1)

Selling -- United States

(1)

(1)

Social media -- Computer network resources

(1)

Social media -- Economic aspects.

(1)

Social media -- Marketing.

(1)

Social networks

(1)

Social responsibility of business.

(1)

Southwest Airlines Co. -- Management

(1)

Starbucks Coffee Company -- Management

(1)

Succes in business

(1)

Success in business

(1)

Success in business -- United States.

(1)

Success in business.

(1)

Target marketing

(1)

Technological innovations -- Management

(1)

Technological innovations -- Management.

(1)

(1)

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Cover image for Strategy from the outside in : profiting from customer value

Strategy from the outside in : profiting from customer value

Day, George S. Moorman, Christine

2010

ISBN

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Excerpt:

Customers relations

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Cover image for The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service

The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service

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2010

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Customer relations

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Social media 101 : tactics and tips to develop your business online

Brogan, Chris

2010

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9780470563410

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Customer relations -- Management

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Customer experience : future trends and insights

Shaw, Colin Dibeehi, Qaalfa Walden, Steven.

2010

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Customer relations -- Management.

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How companies win : profiting from demand-driven business models no matter what business you're in

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2010

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Customer service -- Management

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Boatwright, Peter. Cagan, Jonathan, 1961-

2010

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

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Excerpt:

Customer relations -- Management

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Tactical transparency : hoe leaders can leverage social media to maximize value and build their brand

Holtz, Shel Havens, John C.

2009

ISBN

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Excerpt:

Customers relations -- management

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Cover image for Salesforce.com secrets of success : best practices for growth and profitability

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2009

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Customer relations -- Management

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Cover image for Behind the cloud : the untold story of how salesforce.com went from idea to billion-dollar company- and revolutionized an industry

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2009

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2009

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Customer relations -- Management -- Computer programs

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Cover image for Business process mapping : improving customer satisfaction

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Jacka, J. Mike

2009

Perpustakaan Kuala Lumpur

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Cover image for Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Jacka, J. Mike

2009

ISBN

9780470444580

Excerpt:

Customer relations

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