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Creating the customer-driven library : building on the bookstore model

Woodward, Jeannette A.

2005

ISBN

9780838908884

Excerpt:

Public services (Libraries)

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How libraries and librarians help : A guide to identifying user-centered outcomes

Durrance, Joan C. Hinton, Marian Bouch Fisher, Karen E. 1966-

2005

Perpustakaan Kuala Lumpur

ISBN

9780838908921

Excerpt:

Public services (Libraries) -- United States -- Evaluation

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Examplary public libraries : lessons in leadership, management, and service

Greiner, Joy M.

2004

Perpustakaan Kuala Lumpur

ISBN

9780313310690

Excerpt:

Examplary public libraries : lessons in leadership, management, and service Greiner, Joy M.

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Information and referral

Childers, Thomas, 1940.

1984

Excerpt:

Public libraries -- Reference services

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Library Services in Kuala Lumpur Memorial Library

Rahiema Bte Abdullah

Perpustakaan Kuala Lumpur

Excerpt:

Public libraries -- Standards -- Kuala Lumpur

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