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Library: Perpustakaan Kuala Lumpur

Author

Donoghue, Karen

(2)

(2)

(1)

Alderman, Jerry D.

(1)

Barger, Christopher.

(1)

Benioff, Marc R. 1964-

(1)

Bergeron, Bryan

(1)

(1)

Bhaiya, Rajya Vardhan

(1)

Bleeke, Nancy Noel

(1)

Boutilier, Robert, 1950-

(1)

(1)

Carroll, Becky, 1966-

(1)

Chase, Richard B.

(1)

Cunningham, Patricia M.

(1)

(1)

Davis , Mark M.

(1)

Diefendorff, James

(1)

(1)

Fleming, John H.

(1)

(1)

Gallo , Carmine

(1)

Gordon, Ian, 1952 June 19-

(1)

Grandey, Alicia

(1)

Greenberg, Paul

(1)

Halloran, Tim, 1969-

(1)

Hildebrand, Volker

(1)

(1)

(1)

K Malhotra, Naresh

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

(1)

(1)

Lee, William G.

(1)

Macey, Jonathan R., author

(1)

(1)

(1)

Mcgrath, Rita Gunther

(1)

(1)

Michelli, Joseph A., 1960- author

(1)

(1)

Nor Hapiza Mohd Ariffin

(1)

(1)

(1)

Pigues, D. Keith

(1)

Pine, B. Joseph.

(1)

(1)

Reinartz, Werner J.

(1)

(1)

Rupp, Deborah E., 1975-

(1)

Sheth, Jagdish N.

(1)

(1)

Sisodia, Rajendra

(1)

(1)

Stanton, Anne A.

(1)

Strong, Colin (Business writer)

(1)

Wolenik, Marc J.

(1)

Format

(47)

Language

(36)

(1)

Shelf Location

Management and Economic

Publication Date

-

(9)

(8)

(5)

(4)

(3)

(2)

(2)

(2)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations.

(11)

Customer relations - Management

(8)

Customer relations

(7)

Management and Business Studies

(6)

Consumer satisfaction

(5)

Relationship marketing

(4)

Customer relations -- Management

(3)

Customer relations management

(3)

Relationship marketing.

(3)

Sales management

(3)

Branding (Marketing)

(2)

Consumer behavior.

(2)

Consumers' preferences

(2)

Corporate culture.

(2)

Customer loyalty.

(2)

Customer relations -- Management

(2)

Customer relations -- Management.

(2)

Customer services.

(2)

Management information systems.

(2)

Product management.

(2)

Sales management.

(2)

(2)

Service industries - Management

(2)

(1)

(1)

Brand name products - Marketing - Management

(1)

Business communication

(1)

Business enterprises -- Computer networks.

(1)

Communication in marketing

(1)

Consumer satisfaction.

(1)

Creative ability in business.

(1)

Customer relations -- Management -- Data processing.

(1)

Customer relations -- Management.

(1)

Customer relations -- Management.

(1)

Customer relations - Management - Data processing

(1)

Customer relations -- Management

(1)

Customer relations -- Data processing

(1)

Customer relations -- Management -- Handbooks, manual,

(1)

Customer relations Management

(1)

Customer satisfaction

(1)

Customer service - Management

(1)

Customer service -- Management

(1)

Customer service.

(1)

Customer services

(1)

Customer services - Management

(1)

Customer services - Technological innovations

(1)

Customer services -- Management

(1)

Customer services -- Management

(1)

Customers ralations - Management

(1)

Customers relations -- management

(1)

Data interguation (Computer science)

(1)

Data warehousing

(1)

Database marketing

(1)

Digital media -- Management

(1)

Electronic commerce

(1)

Employees - Attitudes

(1)

Financial institutions -- Customer services -- United States

(1)

Financial institutions -- Law and legislation -- United States

(1)

Financial institutions -- Public relations -- United States

(1)

Government publications -- Malaysia

(1)

(1)

Internet advertising

(1)

Internet marketing.

(1)

Interpersonal relations.

(1)

Issues management

(1)

Location-based services.

(1)

Management -- Social aspects.

(1)

(1)

Marketing -- Management.

(1)

Marketing - Data processing

(1)

Marketing research

(1)

(1)

(1)

Nonverbal communication in the workplace.

(1)

Online social networks -- Economic aspects.

(1)

Online social networks.

(1)

Organizational behavior.

(1)

Organizational change

(1)

Organizational effectiveness

(1)

Psychology, Industrial.

(1)

Public relations.

(1)

Reengineering (Management)

(1)

Reputation -- United States

(1)

Sale management

(1)

Sales force.com (Firm)

(1)

Sales personnel -- Training of.

(1)

(1)

Service Industries - Technological Innovations - Management

(1)

Social media -- Computer network resources

(1)

Social media -- Economic aspects.

(1)

Social media -- Marketing.

(1)

Social networks

(1)

Social responsibility of business.

(1)

Starbucks Coffee Company -- Management

(1)

Strategic planning -- Handbooks, manuals, etc

(1)

Succes in business

(1)

Success in business.

(1)

Target marketing

(1)

Technological innovations -- Management.

(1)

Value analysis (Cost control)

(1)

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Cover image for Customer relationship management : a database approach

Customer relationship management : a database approach

Customer relationship management : a database approach

Kumar, V. Reinartz, Werner J.

2006

Perpustakaan Kuala Lumpur

ISBN

9780471271338

Excerpt:

Customer relations -- Management

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Cover image for Market busters : 40 strategies moves that drive exceptional business growth

Market busters : 40 strategies moves that drive exceptional business growth

Market busters : 40 strategies moves that drive exceptional business growth

Mcgrath, Rita Gunther

2005

Perpustakaan Kuala Lumpur

ISBN

9781591391234

Excerpt:

Customer relations -- Management -- Handbooks, manual,

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0.0000

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Cover image for Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Peppers, Don Rogers, Martha

2004

Perpustakaan Kuala Lumpur

ISBN

9780471485902

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Managing customer relationships : a strategic framework

Peppers, Don

2004

Perpustakaan Kuala Lumpur

ISBN

9780471485902

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Managing Services : Using Technology to Create Value

Davis , Mark M.

2003

Perpustakaan Kuala Lumpur

Excerpt:

Customer relations - Management

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Cover image for The ultimate CRM handbook : Strategies and concepts for buildings enduring customers loyalty and profitability

The ultimate CRM handbook : Strategies and concepts for buildings enduring customers loyalty and profitability

The ultimate CRM handbook : Strategies and concepts for buildings enduring customers loyalty and profitability

2003

Perpustakaan Kuala Lumpur

ISBN

9780071409353

Excerpt:

Customers ralations - Management

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Cover image for Built for use

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

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Cover image for Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Essentials of CRM

Essentials of CRM

Essentials of CRM

Bergeron, Bryan

2002

Perpustakaan Kuala Lumpur

ISBN

9780471206033

Excerpt:

Customer relations - Management

Relevance:

0.0000

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Cover image for Customer relationship management

Customer relationship management

Customer relationship management

Cunningham, Patricia M.

2002

Perpustakaan Kuala Lumpur

ISBN

9781841122137

Excerpt:

Customer relations - Management

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Cover image for CRM at the speed of light : capturing and keeping customersin internet real time

CRM at the speed of light : capturing and keeping customersin internet real time

CRM at the speed of light : capturing and keeping customersin internet real time

Greenberg, Paul

2002

Perpustakaan Kuala Lumpur

ISBN

9780072224160

Excerpt:

Customer relations - Management

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PENAFIAN : Perpustakaan Kuala Lumpur (PKL) adalah tidak bertanggungjawab bagi apa-apa kehilangan atau kerugian yang disebabkan oleh penggunaan mana-mana maklumat yang diperolehi dari laman web ini serta tidak boleh ditafsirkan.

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