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The ultimate question : driving good profits and true growth

Reichheld, Fried

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781591397830

Excerpt:

Customer relations

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Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Jabatan

ISBN

9780793188604

Excerpt:

Customer relations

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Customer service training

Kamin, Maxine

2006

Perpustakaan Kuala Lumpur

ISBN

9780750663632

Excerpt:

Customer relations

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Outside innovation : how your customers will co-design your campany's future

Seybold, Patricia B.

2006

Perpustakaan Jabatan

ISBN

9780061135903

Excerpt:

Customer relations

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Customer service for dummies

Leland, Karen

2006

Perpustakaan Kuala Lumpur

ISBN

9780471768692

Excerpt:

Customer relations

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Customer service training

Kamin, Maxine

2006

Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780750663632

Excerpt:

Customer relations

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Available:

Customer service training

Kamin, Maxine

2006

Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780750663632

Excerpt:

Customer relations

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10 clowns don't make a circus-and 249 other critical management success strategies

Schragis, Steven Frishman, Rick

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781593375553

Excerpt:

Interpersonal realations

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The outside-in corporation : how to build a customer-centric organization for breakthrough results

Bund, Barbara E.

2006

Perpustakaan Jabatan

ISBN

9780071459310

Excerpt:

Customer relations - Management

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Say the magic words : how to get what you want from the people who have what you need

Padwa, Lynette

2005

Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780142002124

Excerpt:

Customer relations

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Relationship selling : eight competencies of top sales producers

Cathcart, Jim

2005

Perpustakaan Jabatan

ISBN

9789833246250

Excerpt:

Customer relations

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When customers talk

Gross , Scoot T.

2005

Perpustakaan Jabatan

ISBN

9780793195190

Excerpt:

Customer relations

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