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Cover image for Mind-read your customers : Using insights from psychology to increase sales & build a better business
Mind-read your customers : Using insights from psychology to increase sales & build a better business
Snyder, David P.
2009 2008 2007 2006 2005
ISBN 
9788184950083
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Cover image for Rules to break & laws to follow : How your business can beat the crisis of short-termism
Rules to break & laws to follow : How your business can beat the crisis of short-termism
Peppers, Don Rogers, Martha, PhD.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470227541
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
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Cover image for The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
Knapp, Duane E.
2008
ISBN 
9780071494410
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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
2008
ISBN 
9780070138636
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
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1.0000
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Cover image for Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Blackshaw, Pete
2008
Perpustakaan Kuala Lumpur
ISBN 
9780385522724
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Relevance: 
1.0000
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Cover image for Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & life
Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & life
Gitomer's, Jeffrey
2008
Perpustakaan Kuala Lumpur
ISBN 
9780137154104
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Cover image for We are smarter than me : how to unleash the power of crowds in your business
We are smarter than me : how to unleash the power of crowds in your business
Libert, Barry Spector, Jon
2008
ISBN 
9780132244794
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1.0000
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Cover image for Chocolates on the pillow aren't enough : reinventing the customer experience
Chocolates on the pillow aren't enough : reinventing the customer experience
Tisch, Jonathan M.
2007
ISBN 
9780470043554
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1.0000
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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN 
9780814474549
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