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The quality library : A guide to staff-driven improvement, better efficiency, and happier customers

Laughlin, Sara 1949- Wilson, Ray W.

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur

ISBN

9780838909522

Excerpt:

The quality library : A guide to staff-driven improvement, better efficiency, and happier customers/

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Transforming library service through information commons : Case studies for the digital age

Bailey, D. Russell Tierney, Barbara Gunter

2008

Perpustakaan Kuala Lumpur

ISBN

9780838909584

Excerpt:

Transforming library service through information commons : Case studies for the digital age/ Bailey

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The desk and beyond : Next generation reference services

Steiner, Sarah Madden, M. Leslie

2008

Perpustakaan Jabatan

ISBN

9780838909645

Excerpt:

Internet in library reference services -- United States

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Thinking outside the book : essays for innovative librarians

Smallwood, Carol, 1939- Greiner, Joy M.

2008

Perpustakaan Kuala Lumpur

ISBN

9780786435753

Excerpt:

Library science -- Technological innovations

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How to use Web 2.0 in your library

Bradley, Phil

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781856046077

Excerpt:

Information services -- Computer network resources

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Managing facilities for results : Optimizing space for services

Bryan, Cheryl

2007

Perpustakaan Kuala Lumpur

ISBN

9780838909348

Excerpt:

Managing facilities for results : Optimizing space for services / Bryan, Cheryl

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Management basics for information professionals

Evans, G. Edward 1937- Ward, Patricia Layzell

2007

Perpustakaan Kuala Lumpur

ISBN

9781555705862

Excerpt:

Informations services -- United States -- Management

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Metadata and its impact on libraries

Intner, Sheila S. Lazinger, Susan S. (Susan Smernoff) Weihs, Jean Riddle

2006

Perpustakaan Kuala Lumpur

ISBN

9780313324765

Excerpt:

Library and information science text series.

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Measuring library performance : principles and techniques

Brophy, Peter

2006

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781856045933

Excerpt:

Measuring library performance : principles and techniques Brophy, Peter

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Outstanding library service to children : putting the core competencies to work

Cerny, Rosanne. Markey, Penny. Williams, Amanda, 1953-

2006

Perpustakaan Kuala Lumpur

ISBN

9780838909225

Excerpt:

Outstanding library service to children : putting the core competencies to work / Cerny, Rosanne.

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Dynamic youth services through outcome based

Dresang/Gross/Holt Holt, Leslie Edmonds Gross, Melissa

2006

Perpustakaan Kuala Lumpur

ISBN

9780838909188

Excerpt:

Dynamic youth services through outcome based Dresang/Gross/Holt

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Demonstrating results : Using outcome measurement in your library

Rubin, Rhea Joyce.

2006

Perpustakaan Jabatan

ISBN

9780838935606

Excerpt:

Public services (Library) -- United States -- Evaluation

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