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Cover image for Relevance regained: From top-down control to bottom-up empowerment
Relevance regained: From top-down control to bottom-up empowerment
Johnson, H. Thomas
1992
ISBN 
9780029165553
Excerpt: 
Total quality management - Data processing
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Cover image for Improving workforce basic skills : the foundation for quality
Improving workforce basic skills : the foundation for quality
Moore, Larry
1992
ISBN 
9780527916626
Excerpt: 
Improving workforce basic skills : the foundation for quality Moore, Larry
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Cover image for The quality movement: What total quality management is really all about!
The quality movement: What total quality management is really all about!
Drummond, Helga
1992
ISBN 
9780749407537
Excerpt: 
The quality movement: What total quality management is really all about! Drummond, Helga
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Cover image for Perkhidmatan awam yang berkualiti : daripada perspektif Ahmad sarji bin Abdul Hamid = Towards quality public service : selected speeches of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid
Perkhidmatan awam yang berkualiti : daripada perspektif Ahmad sarji bin Abdul Hamid = Towards quality public service : selected speeches of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid
Ahmad Sarji bin Abdul Hamid
1991
Perpustakaan Kuala Lumpur
ISBN 
9789679933109
Excerpt: 
quality public service : selected speeches of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid Ahmad Sarji bin
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Cover image for Development administration circulars 1991, 1992 and 1993 : towards a quality, productive and accountable civil service in Malaysia
Development administration circulars 1991, 1992 and 1993 : towards a quality, productive and accountable civil service in Malaysia
1991
Perpustakaan Kuala Lumpur
Excerpt: 
Development administration circulars 1991, 1992 and 1993 : towards a quality, productive and
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Cover image for Developing superior work teams : building quality and the competitive edge
Developing superior work teams : building quality and the competitive edge
Kinlaw, Dennis C.
1991
ISBN 
9780669249835
Excerpt: 
Developing superior work teams : building quality and the competitive edge Kinlaw, Dennis C.
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Cover image for how to make your management style more effective
how to make your management style more effective
Reddin, Bill
1990
Excerpt: 
Executive abality
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Cover image for Delivering quality service : balancing customer perceptions and expectations
Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A. Parasuraman, A. Berry, Leonard L.
1990
ISBN 
9780029357019
Excerpt: 
Delivering quality service : balancing customer perceptions and expectations Zeithaml, Valarie A.
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Cover image for A journey into the heroic environment
A journey into the heroic environment
Lebow, Rob
1990
ISBN 
9781559580472
Excerpt: 
Quality of work life
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Cover image for Total quality: An executive's guide for the 1990s
Total quality: An executive's guide for the 1990s
1990
ISBN 
9781556233647
Excerpt: 
Total quality: An executive's guide for the 1990s
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Cover image for Urban storm water quality and ecological effects upon receiving waters
Urban storm water quality and ecological effects upon receiving waters
1990
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780080401614
Excerpt: 
Urban storm water quality and ecological effects upon receiving waters
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Cover image for Clean food : food handlers guide
Clean food : food handlers guide
1990
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780113212644
Excerpt: 
Food services - Quality control
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