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Subject: Customer relations

Author

Gross , Scoot T.

(4)

Lunsford, Seleste E.

(4)

Marone , Mark D.

(4)

Buchanan, Richard W.

(3)

Buschken, Joachim

(3)

Gamble, Paul R.

(3)

(3)

(3)

(3)

(3)

Stein, Donna Baier

(3)

Aaronson, Kathy

(2)

(2)

Cutting, Donna 1966-

(2)

(2)

Fleming, John H.

(2)

Greenberg, Paul

(2)

Itickey, Kristen

(2)

(2)

Lencioni, Patrick, 1965-

(2)

(2)

(2)

(2)

(2)

Reichheld, Frederick F.

(2)

(2)

Seybold, Patricia B.

(2)

(2)

(2)

(2)

(1)

Amir Faisal, author.

(1)

Anderson, Kristin

(1)

(1)

Bailey, Keith, 1945-

(1)

(1)

(1)

Batterley, Richard

(1)

(1)

Berenbaum, Diane 1956-

(1)

Blackshaw, Pete

(1)

Blattberg, Robert C.

(1)

Blomqvist, Ralfs

(1)

(1)

Boutilier, Robert, 1950-

(1)

(1)

(1)

(1)

Carroll, Becky, 1966-

(1)

(1)

(1)

(1)

(1)

Cooper, Frank, 1938-

(1)

(1)

Customer relations

(1)

(1)

(1)

(1)

David Nour 1968-

(1)

(1)

Drummond, Helga

(1)

(1)

Evenson, Renee, 1951-

(1)

Faris Azzaki, 1990- author.

(1)

Fleisher, Joe and Read Brendan

(1)

(1)

Fuller, Edwin D., 1945-

(1)

(1)

Gitomer's, Jeffrey

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

(1)

(1)

Haughton, Laurence

(1)

Horovitz, Jacques

(1)

(1)

Jamal SifuFBads, 1981-, author.

(1)

Jennings, Jason

(1)

Jim Cathcart 1946-

(1)

(1)

(1)

(1)

Keller, Paulette J.

(1)

(1)

(1)

Kinni, Theodore B,

(1)

Kirschner, Rick

(1)

Knapp, Duane E.

(1)

Kruger, Elizabeth Rush

(1)

(1)

Larkin, Tom 1953-

(1)

Leadbetter, Jane

(1)

(1)

(1)

Levokove, Micheal

(1)

(1)

Lowenstein, Michael W.

(1)

(1)

(1)

(1)

(1)

(1)

Mohamad Ezrin Shah, editor.

(1)

Montague, Ty, author.

(1)

Mooney, P. Kelly

(1)

Norjaya Mohd. Yasin, author.

(1)

(1)

(1)

(1)

Power, James D.

(1)

(1)

(1)

Ramawamy, Venkat.

(1)

(1)

Reichheld, Fried

(1)

Rickenbacher, Colleen A.

(1)

Robinette, Scott

(1)

Rogers, Martha, PhD.

(1)

(1)

(1)

Scannell, Edward E.

(1)

Shankman, Peter

(1)

Sharizal Hashim

(1)

Smith, Shaun & Wheeler, Joe

(1)

Snyder, David P.

(1)

(1)

(1)

(1)

(1)

Stephenson, Lynda Rutledge

(1)

(1)

(1)

(1)

Thompson, Harvey

(1)

Tisch, Jonathan M.

(1)

Trosten-Bloom, Amanda

(1)

(1)

(1)

(1)

Zainuddin Zakaria

(1)

Ziadatul Hidayah Zakaria.

(1)

ehrlich, Evelyn

(1)

Format

(152)

Language

(90)

(4)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Sri Sabah

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Pustaka KL @ PPR Pinggiran Bukit Jalil

Shelf Location

Management and Economic

Publication Date

-

(24)

(22)

(21)

(14)

(12)

(11)

(9)

(9)

(8)

(8)

(7)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer services

(41)

Consumer satisfaction

(23)

(22)

Customer loyalty

(20)

Relationship marketing

(17)

Sales management

(9)

Success in business

(9)

(8)

Interpersonal relations

(7)

Business communication

(5)

Employees -- Training of

(5)

Internet marketing

(5)

Communication in marketing

(4)

Consumer behavior

(4)

Succes in business

(4)

Branding (Marketing)

(3)

Business networks

(3)

Corporate culture

(3)

Customer satisfaction

(3)

Customer service

(3)

Electronic commerce

(3)

Interactive marketing

(3)

Learning curve (Industrial engineering)

(3)

Reengineering (Management)

(3)

Sales personnel -- Training of.

(3)

Social media -- Economic aspects.

(3)

Brand name products -- Marketing

(2)

Business referrals

(2)

Customer services -- Management

(2)

Customers services

(2)

Employee loyalty

(2)

(2)

(2)

Marketing -- Blogs

(2)

New products - Planning

(2)

Online social networks

(2)

Organizational effectiveness

(2)

Sale management

(2)

Strategic alliances (Business)

(2)

Total quality management

(2)

(1)

(1)

Brand name products

(1)

Business communication-Computer networks

(1)

Business planning

(1)

Communication in management

(1)

Communication in organizations

(1)

(1)

Consumer satisfation

(1)

Corporation -- Public relations

(1)

Customer relations -- Management

(1)

Customer service -- Management

(1)

Customer services - Management

(1)

Customer services - Marketing

(1)

Customerrr satisfaction

(1)

Education, Higher -- Malaysia

(1)

Electronic commerce - Customer relations

(1)

Employee motivation

(1)

Employees - Training of

(1)

Facebook (Electronic resource)

(1)

Financial planners- Marketing

(1)

Financial services industry- United States- Marketing

(1)

Hospitality industry -- Customer services

(1)

(1)

Industrial marketing

(1)

(1)

International Business Machines Corporation

(1)

International Dairy Queen, Inc.

(1)

Internet advertising

(1)

Interpersonal communication

(1)

Issues management

(1)

Leadership -- psyhchological aspects

(1)

Management games

(1)

Market segmentation

(1)

Marketing - Research

(1)

Marketing -- Management.

(1)

Marketing relationnel

(1)

Marketing reseach

(1)

Marketing research

(1)

Organizational behaviour

(1)

Organizational change

(1)

(1)

Patron and client

(1)

Professions - Social aspects

(1)

Selling -- Study and teaching

(1)

Social media -- Economic aspects

(1)

Social media -- Economic aspects

(1)

Social networks

(1)

Social participation -- Economic aspects

(1)

Starbuck Coffee company

(1)

Strategic planning

(1)

Technological innovations -- Management

(1)

(1)

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Cover image for Higher profits through customer lock-in

Higher profits through customer lock-in

Higher profits through customer lock-in

Buschken, Joachim

2004

ISBN

9780324202656

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Cover image for The customer learning curve : Creating profits from marketing Chaos

The customer learning curve : Creating profits from marketing Chaos

The customer learning curve : Creating profits from marketing Chaos

Hellman, Karl

2004

ISBN

9780324226676

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1.0000

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Cover image for Higher profits through customer lock-in

Higher profits through customer lock-in

Higher profits through customer lock-in

Buschken, Joachim

2004

ISBN

9780324202656

Relevance:

1.0000

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Cover image for The customer learning curve : Creating profits from marketing Chaos

The customer learning curve : Creating profits from marketing Chaos

The customer learning curve : Creating profits from marketing Chaos

Hellman, Karl

2004

ISBN

9780324226676

Relevance:

1.0000

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Cover image for Service strategy: management moves for customer results

Service strategy: management moves for customer results

Service strategy: management moves for customer results

Horovitz, Jacques

2004

ISBN

9780273675839

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Cover image for The future of competition : co creating unique value with customer

The future of competition : co creating unique value with customer

The future of competition : co creating unique value with customer

Prahald, C.K Ramawamy, Venkat.

2004

Perpustakaan Kuala Lumpur

ISBN

9781578519538

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Cover image for Your Successful Sales Career

Your Successful Sales Career

Your Successful Sales Career

Azar, Brian. Foley, Len

2004

ISBN

9780814408254

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Cover image for Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance

Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance

Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance

Batterley, Richard

2004

ISBN

9780074713747

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Cover image for The relationship edge in business : Connecting with customers and colleagues when it counts

The relationship edge in business : Connecting with customers and colleagues when it counts

The relationship edge in business : Connecting with customers and colleagues when it counts

Acuff, Jerry

2004

ISBN

9780471477129

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Cover image for Memikat hati pelanggan

Memikat hati pelanggan

Memikat hati pelanggan

Rozaila Latif

2004

ISBN

9789831971239

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Cover image for The referral of a lifetime : the networking system that produces bottom-line results... every day!

The referral of a lifetime : the networking system that produces bottom-line results... every day!

The referral of a lifetime : the networking system that produces bottom-line results... every day!

Templeton, Tim Stephenson, Lynda Rutledge

2003

ISBN

9781576753217

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Cover image for The relationship advantage : become a trusted advisor and create clients for life

The relationship advantage : become a trusted advisor and create clients for life

The relationship advantage : become a trusted advisor and create clients for life

Stevenson, Tom Barcus, Sam

2003

ISBN

9780793170265

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