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Subject: Customer services
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Barlow, Janelle, 1943-
(10)
Moller, Claus 1942-
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Gross , Scoot T.
(4)
Molle
(4)
Buschken, Joachim
(3)
Zanetti, Daniel.
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Cheverton, Peter
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Christensen , Clyton M.
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Cutting, Donna 1966-
(2)
Evenson, Renee
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Kamin, Maxine
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Schragis, Steven
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Snow, Dennis
(2)
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(2)
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Amir Faisal, author.
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Bailey, Keith, 1945-
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Bitner, Mary Jo
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Brinkman, Rick
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Bush, John, illustrator
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Carroll, Becky, 1966-
(1)
Christensen, Clayton M., author
(1)
Cleaver, Joanne Y.
(1)
Customer relations
(1)
Dijulius, John R. 1964-
(1)
Dillon, Karen (Editor), author
(1)
Doane, Darryl S.
(1)
Duncan, David S., author
(1)
Evenson, Renee, 1951-
(1)
Faris Azzaki, 1990- author.
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Fogli , Lawrence
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Frishman, Rick
(1)
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Gilmore, James H
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Gregerman, Alan S.
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(1)
Griffin, Jill
(1)
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(1)
Hall, Taddy, author
(1)
Harris, Elaine K.
(1)
Heskett, James L.
(1)
Hyken, Shep
(1)
Ivens, John
(1)
Jaffe, David, 1963- author
(1)
Jakeman, Mark
(1)
Johnson, Tom
(1)
KAufman, Ron
(1)
Kaufman, Ron
(1)
Kinni, Theodore B,
(1)
Kirschner, Rick
(1)
Knapp, Duane E.
(1)
Kramer, Larry 1950-
(1)
Leland, Karen
(1)
Libert, Barry
(1)
Lowenstein, Michael W.
(1)
Malouf, Doug
(1)
Mathe, Hervé
(1)
Matinez, Mario. 1967-
(1)
McDonald, Malcolm
(1)
McKenna, Regis
(1)
Md. Ali Berahim
(1)
Miglani, Bob
(1)
Mohamad Ezrin Shah, editor.
(1)
Mooney, P. Kelly
(1)
Owton, Avril
(1)
Payne, Shelia
(1)
Pine II, B. Joseph
(1)
Price, Bill
(1)
Rahmat Ismail
(1)
Ranadive, Vivek.
(1)
Roberts-Phelps, Graham
(1)
Rogers, Beth
(1)
Shankman, Peter
(1)
Shaw, Colin
(1)
Sloat, Rose D.
(1)
Spector, Jon
(1)
Stewart, Paul, 1966
(1)
Timm , Paul R.
(1)
Timm, Paul R. 50 ways to win new customers.
(1)
Tschohl, John
(1)
Tschohl, John
(1)
Tyagi, Rajesh K.
(1)
Willingham, Ron
(1)
Wilson, Charles
(1)
Woodburn, Diana
(1)
Yokoyama, John
(1)
Zainuddin Zakaria
(1)
Zeithaml, Valarie A.
(1)
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(1)
Ziadatul Hidayah Zakaria.
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Books
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English
(64)
Malay
(4)
Library
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Perpustakaan Internet Bergerak
Perpustakaan Jabatan
Perpustakaan Kuala Lumpur
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
Pustaka KL @ Keramat
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2008
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2006
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2005
(10)
2002
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2004
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2010
(6)
1999
(5)
2001
(4)
2007
(4)
2000
(3)
2003
(3)
2015
(3)
2009
(2)
2011
(2)
2012
(2)
2016
(2)
1997
(1)
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(1)
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Customer relations
(41)
Consumer satisfaction
(16)
Customer loyalty
(10)
Consumer complaints
(9)
Employees -- Training of
(7)
Success in business
(5)
Competition
(3)
Creative ability in business
(3)
Customer satisfaction
(3)
Succes in business
(3)
Brand name products
(2)
Business communication
(2)
Customer relations -- Management
(2)
Customer services -- Management
(2)
Diversity in the workplace -- Management
(2)
Financial services industry -- Management
(2)
Industrial management
(2)
Interpersonal communication
(2)
Interpersonal realations
(2)
Interpersonal relations
(2)
Management
(2)
Marketing
(2)
Marketing -- Key accounts
(2)
Public relations
(2)
Selling -- Key accounts
(2)
Strategic planning
(2)
Advertising
(1)
Advertising -- Cost effectiveness
(1)
British Telecom
(1)
Business -- Data processing -- Management
(1)
Business logistics
(1)
Business names
(1)
Consumer satisfaction.
(1)
Cunsumer satisfaction
(1)
Customer relations.
(1)
Customer services -- Technological innovations
(1)
Customer services -- Terminology
(1)
Diversification in industry
(1)
Employee motivation
(1)
Employee ownership
(1)
Experience
(1)
Facebook (Electronic resource)
(1)
High technology -- marketing
(1)
Industries -- Technological innovations
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International Dairy Queen, Inc.
(1)
Internet advertising
(1)
Internet marketing
(1)
Leadership
(1)
Management games
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Marketing -- Management
(1)
Marketing -- Cost effectiveness
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Marketing key accounts
(1)
Marketing research
(1)
Organizational effectiveness
(1)
Performent -- Measurement.
(1)
Product management
(1)
Real-time data processing -- Management
(1)
Relationship marketing
(1)
Selling
(1)
Selling key accounts
(1)
Service industries - Technological innovations
(1)
Service industries -- Management.
(1)
Service industries workers -- Training of
(1)
Services industries - Marketing
(1)
Small business
(1)
Small business -- Management
(1)
Social participation -- Economic aspects
(1)
Strategic alliances (Business)
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Technological innovations -- Economic aspects
(1)
Total quality management
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Word -- of-mouth advertising
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Unleashing excellence : the complete guide to ultimate customer service
Unleashing excellence : the complete guide to ultimate customer service
Snow, Dennis
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
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9781932021066
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