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Subject: Customer loyalty

Author

Gitomer, Jeffrey H.

(4)

Buschken, Joachim

(3)

Lencioni, Patrick, 1965-

(2)

Reichheld, Frederick F.

(2)

Sindell, Kathleen

(2)

(2)

(2)

Blattberg, Robert C.

(1)

(1)

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

(1)

(1)

Leadbetter, Jane

(1)

Lowenstein, Michael W.

(1)

Md. Ali Berahim

(1)

Mooney, P. Kelly

(1)

(1)

Reichheld, Fried

(1)

Shankman, Peter

(1)

(1)

(1)

Thomas, Jacquelyn S.

(1)

(1)

Wilson, Jeryy R , 1944-2005

(1)

Format

(33)

Language

(16)

(1)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Shelf Location

Management and Economic

Publication Date

-

(9)

(5)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(20)

Customer services

(10)

Consumer satisfaction

(5)

Relationship marketing

(4)

(4)

Business networks

(3)

Brand name products -- Marketing

(2)

Electronic commerce

(2)

Employee loyalty

(2)

Internet marketing

(2)

Business consultants

(1)

Cunsumer satisfaction

(1)

Customer service

(1)

Customer services - Marketing

(1)

Employee motivation

(1)

Industrial marketing

(1)

(1)

(1)

Selling -- Study and teaching

(1)

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Cover image for 501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression

501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression

Cutting,Donna

2016

Perpustakaan Kuala Lumpur

ISBN

9781632650238

Relevance:

1.0000

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Cover image for Zombie loyalists :b using great service to create rabid fans

Zombie loyalists :b using great service to create rabid fans

Shankman, Peter

2015

Perpustakaan Kuala Lumpur

ISBN

9781137279668

Relevance:

1.0000

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Cover image for Sales & service excellence

Sales & service excellence

Leadbetter, Jane

2011

Perpustakaan Kuala Lumpur

ISBN

9781852526719

Relevance:

1.0000

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Cover image for Harvard business review on increasing customer loyalty.

Harvard business review on increasing customer loyalty.

2011

Perpustakaan Kuala Lumpur

ISBN

9781422162521

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Cover image for Getting naked : a business fable about shedding the three fears that sabotage client loyalty

Getting naked : a business fable about shedding the three fears that sabotage client loyalty

Lencioni, Patrick, 1965-

2010

ISBN

9780787976392

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Cover image for Getting naked : a business fable about shedding the three fears that sabotage client loyalty

Getting naked : a business fable about shedding the three fears that sabotage client loyalty

Lencioni, Patrick, 1965-

2010

ISBN

9780787976392

Relevance:

1.0000

Available:

Cover image for Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain

Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain

Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain

Md. Ali Berahim

2010

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789673690213

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1.0000

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Cover image for The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelists

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelists

Hyken, Shep

2009

ISBN

9780470404829

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1.0000

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Cover image for What's the secrets?

What's the secrets?

Dijulius, John R. 1964-

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780470196120

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Cover image for Jeffrey Gitomer's little red book of sales answers

Jeffrey Gitomer's little red book of sales answers

Gitomer, Jeffrey H.

2006

ISBN

9780131735361

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Cover image for The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

Reichheld, Fried

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781591397830

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

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