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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
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Cover image for Happy at work : Ten steps to ultimate job satisfaction
Happy at work : Ten steps to ultimate job satisfaction
Rowan, Sophie
2008
Perpustakaan Kuala Lumpur
ISBN 
9780273714231
Excerpt: 
Happy at work : Ten steps to ultimate job satisfaction/ Rowan, Sophie
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Cover image for Happy at work : Ten steps to ultimate job satisfaction
Happy at work : Ten steps to ultimate job satisfaction
Rowan, Sophie
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
9780273714231
Excerpt: 
Happy at work : Ten steps to ultimate job satisfaction / Rowan, Sophie
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Cover image for Essential guide to employee engagement : better business performence through staff satisfaction
Essential guide to employee engagement : better business performence through staff satisfaction
Cook, Sarah
2008
ISBN 
9780749449445
Excerpt: 
Essential guide to employee engagement : better business performence through staff satisfaction /
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Cover image for Satisfaction : how every great company listens to the voice of the customer
Satisfaction : how every great company listens to the voice of the customer
Denove, Chris. Power, James D.
2006
ISBN 
9781591841647
Excerpt: 
Satisfaction : how every great company listens to the voice of the customer / Denove, Chris.
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Cover image for Photography your way: a career guide to satisfaction and success
Photography your way: a career guide to satisfaction and success
DeLaney, Chuck
2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781581154054
Excerpt: 
Photography your way: a career guide to satisfaction and success/ DeLaney, Chuck
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Cover image for 5 pattern of extraordinary carers : The guide for achieving success and satisfaction
5 pattern of extraordinary carers : The guide for achieving success and satisfaction
Citrin, James M. Smith, Richard A.
2003
ISBN 
9781400047949
Excerpt: 
5 pattern of extraordinary carers : The guide for achieving success and satisfaction Citrin, James
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Cover image for Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia
Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia
Ahmad Khir Mohammad
2002
Perpustakaan Kuala Lumpur
Excerpt: 
Quality management in road maintenance towards total customer satisfaction in City Hall Kuala
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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2001
Perpustakaan Kuala Lumpur
ISBN 
9780838907894
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
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Cover image for Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
2000
ISBN 
9780787953102
Excerpt: 
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management
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Cover image for Measuring customer satisfaction : survey design, use, and statistical analysis methods
Measuring customer satisfaction : survey design, use, and statistical analysis methods
Hayes, Bob E., 1963-
1998
ISBN 
9780873893626
Excerpt: 
Measuring customer satisfaction : survey design, use, and statistical analysis methods / Hayes, Bob
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Cover image for Evaluating the user satisfaction on human resource management information system (hrmis) at human resource department, Dewan Bandaraya Kuala Lumpur (DBKL)
Evaluating the user satisfaction on human resource management information system (hrmis) at human resource department, Dewan Bandaraya Kuala Lumpur (DBKL)
Azlinda Saidin
Perpustakaan Kuala Lumpur
Excerpt: 
Evaluating the user satisfaction on human resource management information system (hrmis) at human
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