Title:
Branded customer service : the new competitive edge
Author:
Barlow, Janelle, 1943-
Stewart, Paul, 1966
ISBN:
9781576752982
Personal Author:
Publication Information:
San Fransisco, CA : Berrett-Koehler, c2004.
Physical Description:
xii, 259 p. : ill. ; 24 cm.
Added Author: