The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation

Title:

Author:

Flusss, Donna

ISBN:

9780814472569

Personal Author:

Publication Information:

New York : Amacom , 2005

Physical Description:

222 p. ; 24 cm

Subject Term:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Jabatan	39292004063208	Adult Non-fiction Book	658.812/FLU	Searching... Unknown