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Cover image for Leading libraries :    how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Public services (Libraries)
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0.0000
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Cover image for Creating the customer-driven library : building on the bookstore model
Woodward, Jeannette A.
2005
ISBN 
9780838908884
Excerpt: 
Libraries -- Public relations.
Relevance: 
0.0000
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