Schiffman, Stephan
2013
Pustaka KL @ Keramat
ISBN
9780071791625
Excerpt:
Secrets of selling services : everything you need to sell what your customer can't see - from pitch
Relevance:
0.7446
Norlaila Mohd. Samli, author.
2018
Pustaka KL @ Keramat
ISBN
9789671629505
Excerpt:
Customs administrations -- Malaysia
Relevance:
0.0000
Faris Azzaki, 1990- author. Amir Faisal, author. Mohamad Ezrin Shah, editor.
2014
Pustaka KL @ Keramat
ISBN
9789671186671
Excerpt:
Customer services
Relevance:
0.0000
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN
9781422170687
Excerpt:
Customer relations
Relevance:
0.0000
Jasiman Ahmad Rahmad Amin
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9789833249947
Excerpt:
Young adults -- services for -- Malaysia
Relevance:
0.0000