Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN
9781576755822
Excerpt:
A complaint is a gift: Recovering customer loyalty when things go wrong
Relevance:
0.7439
Durkin, Dianne
2005
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN
9780814408179
Excerpt:
The loyalty advantage: essential steps to energize your company, your customers, your brand. Durkin
Relevance:
0.0000