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Suruhanjaya Komunikasi dan Multimedia Malaysia
2023 2022 2021 2020 2019
Perpustakaan Kuala Lumpur
Excerpt:
Industry performance report Suruhanjaya Komunikasi dan Multimedia Malaysia
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0.0000
Praeg, Claus-Peter, 1973- Spath, Dieter
"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781616928896
Excerpt:
Quality management for IT services : perspectives on business and process performance / Praeg
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