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Cover image for How to have that difficult conversation : gaining the skills for honest and meaningful communication
How to have that difficult conversation : gaining the skills for honest and meaningful communication
Cloud, Henry Townsend, John Sims, 1952- author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780310342564
Excerpt: 
Interpersonal communication.
Relevance: 
0.0000
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Cover image for Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment
Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment
Polsky, Lawrence. Gerschel, Antoine.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071756167
Excerpt: 
Communication in management.
Relevance: 
0.0000
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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Interpersonal communication.
Relevance: 
0.0000
Available:
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