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Cover image for The wallet allocation rule : winning the battle for share
The wallet allocation rule : winning the battle for share
Keiningham, Timothy L.
2015
Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781119037316
Excerpt: 
Customer relations -- Management.
Relevance: 
0.0000
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Cover image for The hidden wealth of customers : realizing the untapped value of your most important asset
The hidden wealth of customers : realizing the untapped value of your most important asset
Lee, William G.
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781422172315
Excerpt: 
Customer relations.
Relevance: 
0.0000
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Cover image for Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
2000
ISBN 
9780787953102
Excerpt: 
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management
Relevance: 
0.0000
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