Search Results for Business and management

6 Results Found

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Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people

Michelli, Joseph A., 1960- author

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780071801256

Excerpt:

Management and Business Studies

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Likeable business : why today's consumers demand more and how leaders can deliver

Kerpen, Dave.

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071800471

Excerpt:

Likeable business : why today's consumers demand more and how leaders can deliver / Kerpen, Dave.

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The customer service solution : managing emotions, trust, and control to win your customer's business

Dasu, Sriram Chase, Richard B.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071809931

Excerpt:

The customer service solution : managing emotions, trust, and control to win your customer's

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The hidden wealth of customers : realizing the untapped value of your most important asset

Lee, William G.

2012

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781422172315

Excerpt:

Management and Business Studies

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The power of Foursquare : 7 innovative ways to get customers to check in wherever they are

Gallo , Carmine

2011

Perpustakaan Kuala Lumpur

ISBN

9780071773171

Excerpt:

Management and Business Studies

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Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system

Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-

2000

ISBN

9780787953102

Excerpt:

Improving customer satisfaction, loyalty, and profit : an integrated measurement and management

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