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2013
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Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Grandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-
2013
Perpustakaan Kuala Lumpur
ISBN 
9781848729490
Excerpt: 
Nonverbal communication in the workplace.
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Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
Mitchell, Dave
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781118726839
Excerpt: 
Interpersonal relations.
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