Search Results for Sulaiman Zakaria

The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage

Heskett, James L.

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781422110232

Excerpt:

Employee ownership

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Award-winning customer service : 101 ways to guarantee great performance

Evenson, Renee

2007

Perpustakaan Kuala Lumpur

ISBN

9780814474549

Excerpt:

Employees -- Training of

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101 ways to improve customer service : Training, tools, tips, & techniques

Ukens, Lorraine L.

2007

Perpustakaan Kuala Lumpur

ISBN

9780787982003

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Employees -- Training of

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Award-winning customer service : 101 ways to guarantee great performance

Evenson, Renee

2007

ISBN

9780814474549

Excerpt:

Employees -- Training of

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101 ways to improve customer service : Training, tools, tips, & techniques

Ukens, Lorraine L.

2007

Perpustakaan Kuala Lumpur

ISBN

9780787982003

Excerpt:

Employees -- Training of

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Customer service training

Kamin, Maxine

2006

Perpustakaan Kuala Lumpur

ISBN

9780750663632

Excerpt:

Employees -- Training of

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Customer service training

Kamin, Maxine

2006

Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780750663632

Excerpt:

Employees -- Training of

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Customer service training 101: quick and easy techniques that get great results

Evenson, Renee, 1951-

2005

ISBN

9780814472903

Excerpt:

Employees -- Training of

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When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market

Yokoyama, John

2004

ISBN

9781401300616

Excerpt:

Employee motivation

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