Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN
9780814474549
Excerpt:
Award-winning customer service : one hundred and one ways to guarantee great performance
Relevance:
0.4095
Evenson, Renee
2007
ISBN
9780814474549
Excerpt:
Award-winning customer service : 101 ways to guarantee great performance / Evenson, Renee
Relevance:
0.4095
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN
9780131986008
Excerpt:
A complete and balanced service scorecard : creating value through sustained performance
Relevance:
0.3723