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Cover image for The ultimate CRM handbook : Strategies and concepts for buildings enduring customers loyalty and profitability
Title:
The ultimate CRM handbook : Strategies and concepts for buildings enduring customers loyalty and profitability
ISBN:
9780071409353
Publication Information:
New York : McGraw-Hill 2003
Physical Description:
353 p. ; 23 cm
General Note:
Includes bibliographical references and index

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39292002868782 Adult Reference 658.812/ULT
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