Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN
9781555707323
Excerpt:
Lean library management : eleven strategies for reducing costs and improving customer services /
Relevance:
1.1170
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN
9780062000453
Excerpt:
Customer service -- Management
Relevance:
0.0000
