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Cover image for Measuring customer service effectiveness
Measuring customer service effectiveness
2005
Perpustakaan Kuala Lumpur
ISBN 
9780566085383
Excerpt: 
Measuring customer service effectiveness
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Cover image for When customers talk
When customers talk
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for Fasten your seatbelt : the passenger is flying the plane
Fasten your seatbelt : the passenger is flying the plane
Taneja, Nawal K.
2005
ISBN 
9780754645283
Excerpt: 
Airlines -- Customer services.
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Cover image for Dimensional selling
Dimensional selling
Buzzotta, Victor R. Lefton, Robert Eugene, 1931-
2005
ISBN 
9780071447331
Excerpt: 
Customer services -- Psychological aspects
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Cover image for When customers talk
When customers talk
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for When customers talk : turn what they tell you into sales
When customers talk : turn what they tell you into sales
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for Key account management in financial services
Key account management in financial services
Cheverton, Peter
2005
ISBN 
9780749441876
Excerpt: 
Customer services
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Cover image for When customers talk
When customers talk
Gross , Scoot T.
2005
Perpustakaan Jabatan
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for Key account management in financial services
Key account management in financial services
Cheverton, Peter
2005
Perpustakaan Kuala Lumpur
ISBN 
9780749441876
Excerpt: 
Customer services
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Cover image for Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
Bacal, Robert
2005
ISBN 
9780071444538
Excerpt: 
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any
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Cover image for What customers want : using outcome-driven innovation to create breakthrough products and services
What customers want : using outcome-driven innovation to create breakthrough products and services
Ulwick, Anthony W.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780071408677
Excerpt: 
What customers want : using outcome-driven innovation to create breakthrough products and services
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Cover image for Customer service training 101: quick and easy techniques that get great results
Customer service training 101: quick and easy techniques that get great results
Evenson, Renee, 1951-
2005
ISBN 
9780814472903
Excerpt: 
Customer service training 101: quick and easy techniques that get great results Evenson, Renee
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