3 Results Found Subscribe to search results
000PKL
Print
Cover image for Assessing service quality :    satisfying the expectations of library customers
Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913086
Excerpt: 
Public services (Libraries) -- United States -- Evaluation
Relevance: 
0.0000
Available:
Cover image for New routes to library success :   100+ ideas from outside the stacks
Doucett, Elisabeth, author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913130
Excerpt: 
Public services (Libraries)
Relevance: 
0.0000
Available:
Cover image for Leading libraries :    how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Public services (Libraries)
Relevance: 
0.0000
Available: