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Cover image for Business process mapping
Jacka, J. Mike Keller, Paulette J.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780471079774
Excerpt: 
Business process mapping Jacka, J. Mike
Relevance: 
0.7444
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Cover image for Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
Relevance: 
0.4963
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Cover image for Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
Relevance: 
0.4963
Available:
Cover image for Harvard business review on increasing customer loyalty.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781422162521
Excerpt: 
Harvard business review on increasing customer loyalty.
Relevance: 
0.4835
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Cover image for TRUE STORY : How to Combine Story and Action to Transform Your Business /​
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN 
9781422170687
Excerpt: 
TRUE STORY : How to Combine Story and Action to Transform Your Business /​ Montague, Ty, author.
Relevance: 
0.4095
Available:
Cover image for The hidden power of your customers : four keys to growing your business through existing customers
Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118018217
Excerpt: 
The hidden power of your customers : four keys to growing your business through existing customers /
Relevance: 
0.3723
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Cover image for Getting naked : a business fable about shedding the three fears that sabotage client loyalty
Lencioni, Patrick, 1965-
2010
ISBN 
9780787976392
Excerpt: 
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
Relevance: 
0.3723
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Cover image for Getting naked : a business fable about shedding the three fears that sabotage client loyalty
Lencioni, Patrick, 1965-
2010
ISBN 
9780787976392
Excerpt: 
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
Relevance: 
0.3723
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Cover image for How companies win : profiting from demand-driven business models no matter what business you're in
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN 
9780062000453
Excerpt: 
How companies win : profiting from demand-driven business models no matter what business you're in /
Relevance: 
0.3723
Available:
Cover image for Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!
Gillin, Paul.
2009 2008
ISBN 
9781884956850
Excerpt: 
turbo-charge your business! / Gillin, Paul.
Relevance: 
0.3723
Available:
Snyder, David P.
2009 2008 2007 2006 2005
ISBN 
9788184950083
Excerpt: 
business / Snyder, David P.
Relevance: 
0.3723
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Cover image for Rules to break & laws to follow : How your business can beat the crisis of short-termism
Peppers, Don Rogers, Martha, PhD.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470227541
Excerpt: 
Rules to break & laws to follow : How your business can beat the crisis of short-termism/ Peppers
Relevance: 
0.3723
Available: