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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : one hundred and one ways to guarantee great performance
Relevance: 
0.4095
Available:
Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : 101 ways to guarantee great performance / Evenson, Renee
Relevance: 
0.4095
Available:
Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
Excerpt: 
A complete and balanced service scorecard : creating value through sustained performance
Relevance: 
0.3723
Available: